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Manager, Operations, South Korea

Airwallex· Operations
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KR - SeoulFull-timePosted 3mo ago

About the role

Role to own the South Korea operations function from Seoul, building and leading a scalable team to ensure compliant, efficient operations and a seamless end-user experience for Airwallex customers in Korea.

Responsibilities

  • Identify and drive strategic projects to improve our customer experience, as well as help operationalize various internal Airwallex functions
  • Take a data-driven approach to problem solving
  • Work across functions to ensure stakeholder alignment and deliver desired outcomes
  • Help build processes relating to customer support
  • Manage the daily operation and monitoring of AML/compliance programs
  • Work with the Compliance Manager to operationalise emerging regulatory and compliance requirements (such as KYC, AML, CTF) on a regular basis
  • Work with the product teams to promote our Operations product and excellence our operations affairs
  • Monitoring and improving the efficiency of key compliance operations functions including transaction monitoring, KYC, and name screening
  • Monitoring payment and treasury related operations for the regional business
  • Help define key KPIs and build the appropriate reports to improve the customer experience while driving efficiency improvements

Qualifications

  • Bachelor’s Degree or equivalent
  • 7+ years relevant experience
  • Experience working in a global environment is preferred
  • Experience in FinTech or start-up or fast-growing tech company experience is preferred
  • Experience in Top-tier strategy/management consulting is preferred
  • Fluency in English and Korean

Skills

Required:LeadershipProblem solvingStakeholder managementAML/KYC/CTF knowledge
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Airwallex

Trusted Global Payments & Financial Platform

Grow your business faster with Airwallex - global business accounts, high speed transfers, multi-currency cards, online payments, embedded finance, and more.

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