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Senior Agent Product Manager

Assort Health· 410-Deployment & Ops
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Hybrid (San Francisco), Hybrid (New York)$175k - $215kFull-timePosted 3mo ago

About the role

Senior Agent Product Manager at Assort Health responsible for leading multi-stakeholder implementations, driving product improvements, building scalable processes, and partnering with engineering and operations to support healthcare AI-enabled patient journeys.

Responsibilities

  • Lead complex, multi-stakeholder customer implementations autonomously — including new specialties, new products, and multi-site rollouts
  • Own strategic customer relationships during implementation end-to-end, including navigating challenging conversations and setting clear expectations
  • Identify high-impact product improvements by analyzing user behavior and customer outcomes; define, partner with eng/product to action, and measure results
  • Build new scalable processes, best practices, and systems from scratch — not just improving what exists, but creating infrastructure that outlasts your direct involvement
  • Drive automation and efficiency across the team by designing and implementing tools, workflows, and systems that reduce operational burden
  • Collaborate with our Operations Analyst team to support thorough QA/QC and develop insightful internal and customer-facing reporting
  • Partner with engineering to design and build dashboards, reporting, and tooling that drive decisions for customers and internally

Qualifications

  • 4–6 years of experience in Consulting or Implementation, or a similar post-sales role
  • Track record of owning complex, multi-stakeholder implementations end-to-end — including accounts with enterprise, MSO, or health system dynamics
  • Highly effective verbal and written communication skills; able to own difficult customer conversations and build trust across diverse internal and external audiences
  • Strong analytical skills: able to identify trends across a customer portfolio, develop structured recommendations, and present findings to senior leadership
  • Experience translating business needs into actionable requirements for technical teams — and following through to delivery
  • Demonstrated ability to build processes and systems from scratch, not just execute defined playbooks
  • Proficient in efficiency tooling (e.g., SQL, Claude Code, Retool, or similar)
  • Ruthless prioritization and strong time management across a portfolio of concurrent high-complexity accounts
  • High adaptability and ability to perform under pressure in a fast-paced, rapidly changing environment
  • Passion for helping healthcare organizations and colleagues

Skills

Required:CommunicationStakeholder ManagementProduct RequirementsProcess DesignData AnalysisSQL / Efficiency Tools

Benefits

  • Competitive Compensation – including salary and employee stock options
  • Lifelong Learning – annual budget for professional development, training opportunities
  • Office Setup Stipend
  • Top-Tier Health Coverage – medical, dental, and vision
  • Flexible PTO
  • Meals & Snacks
  • Fitness Stipend
  • Commuter Benefits
  • 401(k)
Last updated Oct 22, 2026. Interested? Apply on the company site.

About Assort Health

AI Voice Agent for Healthcare | 190M+ Patient Interactions | Assort Health

Assort Health’s AI voice agent for healthcare runs on a platform trained on 190M+ interactions to handle the entire patient journey, from referrals and scheduling to intake and follow-up.

24/7AIFollow-upHealthcareReferralsSchedulingTriageVoice Agent
Company profileWebsite

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