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Senior Salesforce Architect (CA)

PointClickCare· PointClickCare – Solutions & Applications
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Hybrid (Mississauga, Ontario)CA$125.5k - CA$139.4kFull-timePosted 3mo ago

About the role

Senior Salesforce Architect responsible for designing and delivering the Product-to-Cash landscape on Salesforce, focusing on Revenue Cloud Advanced (RCA) / CPQ, billing, and end-to-end quote-to-cash processes. This is a coaching/mentoring role with AI-first problem solving and strong collaboration with architecture peers.

Responsibilities

  • Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing
  • Partner closely with the Principal Salesforce Architect to align on architectural direction and solve complex business and technical challenges
  • Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams for technical and business audiences
  • Manage architecture and system roadmaps, ensuring alignment with platform standards and long-term Product-to-Cash direction
  • Define, maintain, and enforce platform standards across the Salesforce ecosystem
  • Build Proof of Concepts (POCs) to validate design decisions before delivery
  • Participate in requirement gathering, clarify scope, and resolve ambiguity early
  • Design and govern integrations with the integration team for seamless data flow across systems
  • Provide hands-on RCA/CPQ coaching, including configuration patterns and best practices
  • Own end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support
  • Architect and govern the billing system and platform, including invoicing, billing schedules, payments, dunning, and revenue recognition
  • Identify and remediate gaps across Product-to-Cash, driving them to resolution
  • Apply AI-first mindset using Agentforce and Claude-based solutions where value is added
  • Collaborate with development teams to hand over designs with clear context
  • Address requirement gaps with SMEs and Product Owners during projects
  • Extend and mature Product-to-Cash solution as business needs evolve with new products and pricing models
  • Translate business requirements into well-architected Salesforce/Revenue Cloud solutions
  • Ensure scalability, maintainability, security, reliability, extensibility, availability, and manageability
  • Conduct research and develop Proof of Concepts on Salesforce and billing capabilities
  • Promote adoption of design patterns and standard processes for solution design
  • Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow
  • Align individual solutions with overall enterprise architecture
  • Contribute to a learning community within enterprise architecture, fostering continuous improvement

Qualifications

  • Bachelor's or master's degree in computer science, Information Technology, or a related field
  • 10+ years of Salesforce experience across implementation, configuration, and solution design
  • 3–5 years of Salesforce architecture experience (minimum)
  • Deep hands-on expertise in Revenue Cloud Advanced (RCA)/CPQ with mentoring capability
  • Experience producing HLD, LLD, and diagrams; managing architecture and roadmaps
  • End-to-end Product-to-Cash solutions experience (quoting, contracting, ordering, fulfilment, billing, revenue, customer success, support)
  • Strong experience with billing systems and invoicing processes (billing schedules, payments, dunning, revenue recognition)
  • Experience with cross-system integrations and working with integration teams
  • AI-first mindset with exposure to Agentforce and Claude-based solutions
  • Experience with Salesforce Connected Apps (AppExchange)
  • Proven ability to design and deliver complex B2B SaaS Salesforce solutions
  • Familiarity with enterprise apps like Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics (a plus)
  • Understanding of Salesforce ecosystem (Sales Cloud, Service Cloud, Revenue Cloud)
  • Strong leadership, communication, and ability to explain technical concepts to non-technical stakeholders
  • Salesforce certifications (e.g., Application Architect, System Architect) preferred
  • Familiarity with TOGAF, C4, ArchiMate etc.
  • Strong analytical and problem-solving skills
  • Understanding of security architecture principles

Skills

Required:Salesforce Revenue Cloud Advanced (RCA)/CPQArchitectural design (HLD/LLD)Product-to-Cash domain knowledge

Benefits

  • Benefits starting from Day 1
  • Retirement Plan Matching
  • Flexible Paid Time Off
  • Wellness Support Programs and Resources
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Allyship and Inclusion Communities
  • Employee Recognition … and more!
Last updated Oct 21, 2026. Interested? Apply on the company site.

About PointClickCare

Healthcare Software for Smarter Care Delivery | PointClickCare

Transform care coordination and outcomes with AI-powered healthcare software that improves collaboration, reimbursement, and transitions of care.

healthcare softwareEHRcare coordinationhealthcare solutionssenior livingskilled nursinghospitals & health systemscare outcomes
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