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Nordics Strategic Account Executive - Retail & Consumer

ElevenLabs· Revenue
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Sweden, Denmark, StockholmFull-timePosted 3mo ago

About the role

Senior Strategic Account Executive focused on driving ElevenLabs' growth across Nordic retail and consumer brands, with a deep network in the region and a consultative, multi-stakeholder sales approach for ElevenAgents and AI voice technology.

Responsibilities

  • Build and manage a growing portfolio of strategic accounts across the Nordics, with a primary focus on Retail and Consumer brands, to help ElevenLabs meet its revenue goals.
  • Identify new business opportunities where ElevenLabs' conversational AI capabilities, including ElevenAgents, can drive customer engagement, contact center automation, and operational efficiency for retail organizations.
  • Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers.
  • Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends, particularly as they apply to Swedish retail and consumer brand organizations.
  • Demonstrate expertise, or a strong willingness to learn, about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants.
  • Develop and execute account strategies to expand ElevenLabs' presence within the Nordics retail sector, navigating complex procurement and organizational structures.
  • Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts.
  • Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents.

Qualifications

  • 7+ years of quota-carrying strategic sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms.
  • Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement.
  • Well-connected in the Nordics retail landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C-suite and board level.
  • Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value.
  • Deep understanding of enterprise procurement and legal processes in the Nordics, with the ability to accelerate deal velocity within complex organizational structures.
  • Comfort operating in an early-stage, high-growth environment, including building new playbooks and iterating quickly.
  • Passion for voice and audio AI and how it can unlock transformative value for customers.
  • A hybrid of customer and product-driven mentality that prioritizes client satisfaction and scale.
  • Native or full professional proficiency in Swedish or Danish; strong English for internal collaboration.

Skills

Required:Strategic account managementConsultative sellingIndustry knowledge: Nordic retailCommunication and presentationLanguage proficiency

Benefits

  • Innovative culture: opportunity to define the trajectory of AI.
  • Growth paths: opportunities to drive impact beyond immediate role.
  • Learning & development: annual discretionary stipend.
  • Social travel: annual discretionary stipend for team meetups.
  • Annual company offsite: location varies (e.g., Croatia, Italy).
  • Co-working: monthly stipend if not located near a main hub.
Last updated Oct 8, 2026. Interested? Apply on the company site.
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