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Business Program Manager: ABS Portfolio

Microsoft· Business Program Management
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Redmond, WA, Hybrid (Multiple Locations)$97.6k - $206.4kfull-timePosted 3mo ago

About the role

The BPM drives the execution and adoption of the Value Acceleration Services (VAS) portfolio for the AI Business Solutions (ABS) Solution Area by translating strategy into scalable programs, field-ready motions, and measurable business impact within Microsoft’s Unified Services Group.

Responsibilities

  • Execute strategic initiatives across the ABS VAS portfolio, translating business priorities into scalable programs and deliverables
  • Drive end-to-end execution of adoption, activation, and growth programs aligned to portfolio goals
  • Manage timelines, dependencies, and risks to ensure consistent delivery at scale
  • Enable field teams with clear positioning, plays, and readiness materials to drive VAS adoption
  • Activate go-to-market motions that improve pipeline generation and conversion
  • Partner with Sales and CSU teams to ensure effective execution in-market
  • Align stakeholders across Sales, Delivery, Engineering, Finance, and GTM to ensure cohesive execution
  • Drive clarity on roles, handoffs, and ownership to reduce friction and accelerate outcomes
  • Act as a key connector between strategy, field, and delivery teams
  • Design and execute programs that accelerate customer adoption, usage, and value realization
  • Identify opportunities to expand VAS across existing customers and solution areas
  • Ensure programs are aligned to customer needs and business priorities
  • Analyze performance trends, field feedback, and customer signals to assess program effectiveness
  • Deliver insights that inform decision-making and continuous improvement
  • Track key business indicators (e.g., adoption, pipeline, conversion, impact) to drive accountability
  • Incorporate field and customer feedback into program and offer refinement
  • Identify gaps in execution or adoption and drive corrective actions
  • Contribute to improving the scalability, consistency, and clarity of the VAS portfolio

Qualifications

  • Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement
  • OR equivalent experience
  • Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement
  • OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement
  • Program Execution Excellence
  • Cross-Functional Collaboration
  • Data-Driven Decision Making
  • Stakeholder Management
  • Problem Solving & Continuous Improvement
  • Experience in cloud services, AI, or enterprise technology solutions, particularly in adoption, customer success, or services delivery models
  • Experience driving go-to-market programs, field enablement, or adoption initiatives
  • Familiarity with outcome-based delivery models and portfolio lifecycle management

Skills

Required:Program managementCross-functional collaborationData-driven decision making

Benefits

  • Benefits information not listed in job description
Last updated Jul 23, 2026. Interested? Apply on the company site.

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