Lead Product Manager, Risk
Trustly· Risk
Hybrid (San Francisco, CA)$148k - $215kFull-timePosted 3mo ago
About the role
Senior Risk Product Manager owning the strategy and execution for Trustly's risk platform and payment guarantee, shaping the roadmap, partnering with Data Science and Engineering, and affecting approval rates, loss exposure, and guarantee economics across the merchant portfolio.
Responsibilities
- Platform strategy and roadmap. Define and execute the product direction for risk infrastructure — decisioning, model integration, rules management, and real-time controls — with clear prioritization across competing business needs.
- AI/ML integration. Work closely with Data Science to translate model outputs into operational product decisions: threshold design, feature requirements, monitoring frameworks, and feedback loops that close the loop between predictions and outcomes.
- Technical fluency. Develop deep working knowledge of system architecture, data flows, and tooling so you can identify gaps, unblock engineering, and write requirements that don't need to be rewritten.
- Guarantee economics. Understand the approval/loss tradeoff at the segment level and make principled calls about where to tighten, loosen, or differentiate risk controls to optimize performance across the portfolio.
- Cross-functional alignment. Serve as the connective tissue between Risk, Engineering, Data Science, Finance, Legal, and Sales — translating complex risk capabilities into language each stakeholder can act on.
- Delivery. Own the backlog, lead sprint planning with your engineering counterpart, and maintain a high-quality bar on story definition and acceptance criteria.
Qualifications
- Domain expert. 4–7 years in product management with direct experience in risk, fraud, or financial decisioning. You understand ACH or digital payments mechanics, dispute windows, and settlement timing—not just conceptually.
- AI/ML fluent. You've worked alongside data scientists to shape feature sets, define thresholds, and build monitoring into product design.
- Technically rigorous. Comfortable in SQL and able to engage in technical design discussions without needing everything translated.
- Analytically sharp. You write well, speak precisely, and calibrate for audience.
- Clear communicator. You write and speak to different audiences (e.g., fraud escalation brief vs. executive strategy memo).
- High judgment under ambiguity. You’ve made consequential calls with incomplete information and can articulate your reasoning.
Skills
Required:Domain knowledge in risk/financial decisioningAI/ML integrationSQL
Benefits
- Flexible paid time off & generous PTO accrual plans
- Comprehensive medical, dental, vision, and other insurances
- FSA & HSA plans for medical and dependent care
- Home office set-up allowance
- Internet stipend
- Retirement plan match for 401k and RRSP
- Gender-neutral paid parental leave, and more!
Last updated Jul 24, 2026. Interested? Apply on the company site.
About Trustly
Accelerate Growth with our Pay by Bank Solutions
Trustly - Accelerate Growth with our Pay by Bank Solutions
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