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Pre-sales Engineer (EU/UK Based - Remote)

Duvo· Go to Market
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RemoteFull-timePosted 2mo ago

About the role

Senior pre-sales engineer for Duvo, focusing on enterprise operations automation in retail/consumer goods. Owns technical storytelling in deals, designs pilots, runs workshops, and copilots pilots from interest to signed contract.

Responsibilities

  • Run discovery and process mapping with customer teams — systems, handoffs, exceptions, approvals — and turn it into a pilot scope with a clear Definition of Done.
  • Connect the proposed solution to measurable business outcomes: margin, availability, working capital, revenue, or cycle time.
  • Build and demo pilots against the customer's own workflow, data shape, approval rules, and write-back targets. No generic decks.
  • Own the technical evaluation: security review, integration sizing, RFPs, architecture questions, and IT objections. Bring in Product or Engineering only when you genuinely need them.
  • Guide customers through early platform testing — kickoffs, first workflow captures, and resolving issues before they stall the evaluation.
  • Push back on scope, timelines, or success metrics that won't work — good judgment beats saying yes.
  • Stay in the deal through pilot delivery, then hand it over cleanly to Forward Deployed Engineering so what was sold is what gets built.
  • Build reusable demo assets, runbooks, and discovery patterns that make the whole team faster.

Qualifications

  • 5+ years in pre-sales, solutions engineering, applied AI, enterprise automation, or forward-deployed work, selling or delivering into enterprise operations, IT, or finance buyers.
  • Retail or consumer goods experience is a plus.
  • Hands-on with modern AI systems — LLMs, agentic workflows, tool use, evaluation, and their practical limits.
  • Strong process discovery and systems thinking.
  • Comfortable with APIs, JSON, webhooks, SQL, and light Python or JavaScript.
  • Strong commercial judgment.
  • Excellent communication — can explain complex systems to operators, architects, and executives.
  • Track record of discovery-led demos.
  • Fluent English. Willingness to travel to customer sites.

Skills

Required:Discovery and process mappingTechnical evaluation leadershipPilot design and demonstrationAPIs, data formats (JSON), webhooks

Benefits

  • Competitive salary and equity.
  • Seed-stage company backed by Index Ventures ($15M seed).
  • First pre-sales hire in region with function to build.
  • Remote across Europe / the US, with travel to customer sites in your region and a quarterly team offsite.
Last updated Sep 30, 2026. Interested? Apply on the company site.
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