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Founding Strategic Account Manager

Terminal· Sales
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Hybrid (Toronto, ON)$220k - $260kFull-timePosted 2mo ago

About the role

Terminal seeks a senior Founding Strategic Account Manager to own the commercial expansion, renewal, and growth of a portfolio of enterprise accounts in a post-sales leadership role. You will build the account plan, manage executive relationships, and lead pricing negotiations within a dedicated pod.

Responsibilities

  • Own the renewal and expansion forecast for every assigned enterprise account and the account plan.
  • Lead the pricing proposals and order-form negotiations; escalate non-standard terms to the COO/CEO when needed.
  • Hold executive relationships with sponsors and stakeholders; manage the renewal runway and renewal strategy 6 months before renewal dates.
  • Create and ship the founding SAM playbook including the account-plan template and expansion forecast model.
  • Build and maintain a commercial workflow for future SAM hires to inherit.

Qualifications

  • Owned enterprise renewal and expansion portfolios ($1M+) at a technical product company (data infrastructure, developer platforms, or similar).
  • Ability to hold commercial conversations with Fortune 500 VP of Technology and negotiate complex deals.
  • Experience running a disciplined expansion motion with a documented thesis, named budget owner, and realistic timing.
  • Understanding of data pipelines and API products to tie expansion to real use cases and know when Customer Engineer should be involved.

Skills

Required:Enterprise account managementPricing and negotiationsStrategic account planningRelationship management

Benefits

  • Strong compensation and equity packages.
  • Brand new MacBook and computer equipment.
  • Top-tier health/dental benefits and a flexible healthcare spending account.
  • Personal spending account for professional development, fitness and wellness.
  • Four weeks paid time off + statutory holidays.
  • In-person culture with an office in downtown Toronto.
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Terminal

Plaid for Telematics Data in Commercial Trucking

Terminal is Plaid for telematics data in commercial trucking. Companies building next generation insurance products, financial services and fleet software for trucking use our Universal API to access GPS data, speeding data and vehicle stats. Raghav (CEO) and Connor (CTO) led product and engineering at a series b-funded neobank where they spent 2.5 years integrating middleware APIs like Plaid & Stripe. Before that, Connor spent 3 years building software for his family-owned logistics company which was acquired by a private equity firm. Raghav’s family is in fleet operations and owns an HVAC company in San Francisco where they operate a fleet of 13 commercial vehicles.

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