Sr. Forward Deployed Product Manager
About the role
Axle is the AI-native clearinghouse for insurance. This role drives product strategy for Axle's core enterprise customers, leading design sessions, capturing customer needs, and translating them into actionable product decisions and roadmaps. Involves frequent collaboration with enterprise clients, Technical Account Managers, and Engineering, plus travel to client sites.
Responsibilities
- Lead Design Sessions & Client Discovery - Own and facilitate design sessions with enterprise clients - Define how Axle will fit into each client’s product, technology stack, and operational processes - Travel to client sites approximately once a month - Partner with TAMs and Deployment Strategist post-session to ensure executability - Develop a library of design patterns and client workflow documentation
- Act as the Voice of the Customer - Deeply understand client needs through direct engagement, usage data, and collaboration with TAMs and Deployment Strategy - Translate feedback into clearly scoped product requirements - Balance qualitative feedback with quantitative metrics to drive decisions
- Build the Forward Deployed Product Foundation - Maintain product documentation and API guides - Grow into trusted internal authority on product capabilities and roadmap
Qualifications
- 5+ years of experience in Product Management, Solutions Engineering with a product focus, Technical Product Management, or other customer-facing roles
- Proven experience leading design sessions or discovery workshops with enterprise clients
- Strong technical fluency: AI agents, RESTful APIs, webhooks, and system integrations
- Exceptional written and verbal communication
- Track record of prioritization decisions balancing stakeholder needs, business impact, and technical feasibility
- Founder mindset: thrive in fast-moving, ambiguous environments and build 0→1 products
- Insatiable curiosity and collaborative attitude
Skills
Benefits
- Competitive compensation and equity
- Full benefits
- Unlimited time-off
- Annual team offsite

About Axle
Universal API for insurance
Axle is Plaid for insurance - a universal API for insurance data. With Axle, companies can instantly verify insurance and monitor ongoing coverage, helping them reduce operational cost while creating a frictionless experience for users. Axle is backed by leading investors including Y Combinator and Gradient Ventures, Google's AI-focused venture fund, and angels from industry leaders like Plaid and Cox Automotive.
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