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Principal Data Scientist - Rewards Promo Loyalty (RPL)

GoTo· ODS - Data
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Hybrid (Singapore)PermanentPosted 2mo ago

About the role

Lead the science behind voucher and incentive programs across food delivery, ride-hailing, and logistics. Hands-on technical leadership to set causal modeling direction, mentor data scientists, and collaborate with product, engineering, and business teams to optimize promotions and growth.

Responsibilities

  • Own the end-to-end modeling and estimation behind promotion optimization — elasticity, heterogeneous treatment effects, budget-constrained allocation, and increamentality — from problem framing to production.
  • Advance our causal inference stack: experiment and quasi-experiment design (geo/switchback tests, holdouts, diff-in-diff, synthetic control), debiasing observational data, and variance reduction — raising the bar on experimentation rigor across the team.
  • Design and productionize heterogeneous treatment effect (uplift) models at scale (tens of millions of users), with honest offline evaluation (uplift/Qini curves, policy-value estimation).
  • Formulate and solve budget-constrained allocation under fairness and dynamic business constraints — from LP/MILP to greedy or Lagrangian methods where they scale better.
  • Mentor and technically guide a team of data scientists; set standards for model evaluation, documentation, and scientific review.
  • Partner with business to turn model outputs into budget decisions, and communicate tradeoffs (subsidy efficiency vs. growth) clearly.

Qualifications

  • 8+ years in data science or ML, with 3+ years focused on causal inference or uplift modeling in production settings.
  • Deep expertise in heterogeneous treatment effect estimation, with hands-on production experience in several of: meta-learners (S/T/X/R), causal forests, DR-learner, or deep uplift architectures.
  • Hands-on experience optimizing promotions, pricing, or marketing incentives with evolving constraints and measurable business outcomes.
  • Strong grounding in experimentation and observational causal methods — propensity weighting, instrumental variables, synthetic control, difference-in-differences.
  • Experience with constrained optimization (MILP, Lagrangian methods, etc.) applied to resource allocation.
  • Proficiency in Python and SQL; shipping models to production with engineering partners.
  • Track record of technical leadership at principal/staff level: setting technical direction for a team, reviewing high-stakes analyses, and influencing roadmaps and partner teams without direct authority.
  • Experience in marketplaces, ride-hailing, food delivery, e-commerce, or fintech.

Skills

Required:Causal inference / uplift modelingHeterogeneous treatment effect estimationExperimentation & observational causal methodsConstrained optimization for resource allocationPythonSQL

Benefits

  • #LI-HYBRID (hybrid work arrangement)
Last updated Oct 21, 2026. Interested? Apply on the company site.
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Kami adalah perusahaan teknologi nomor 1 di Indonesia. GoTo berdedikasi untuk menciptakan dampak sosial berskala besar di manapun kami beroperasi.

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