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Director, Account Management, SME & Growth, CN

Airwallex· SME & Growth Business
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CN - Shanghai, CN - Guangzhou, CN - Shenzhen, CN - HangzhouFull-timePosted 2mo ago

About the role

Director level role responsible for shaping and leading post-sale growth for Airwallex SME & Growth, with a focus on product adoption, revenue growth, and customer retention across CN markets. Lead a 25+ person team through four direct managers and drive GTM strategy and cross-functional collaboration to scale the SME & Growth segment.

Responsibilities

  • Leadership of Leaders: Lead, coach, and scale a high-performing organization of 25+ Account Managers and CSMs by directly managing and developing Team Leads/Managers.

Qualifications

  • 12+ years of sales or account management experience, with at least 8 years in leadership roles, ideally in fintech, payments, consulting, or investment banking.
  • Proven track record of building and leading high-performing teams to achieve ambitious commercial targets in a high-growth environment.
  • Highly analytical, with the ability to drive strategic planning, evaluate data, and make informed decisions.
  • Deep understanding of the fintech and payments ecosystem, including relevant regulations and digital transformation trends.
  • Exceptional communication, negotiation, and stakeholder management skills, with experience engaging C-level executives.
  • Experience developing and executing GTM strategies, driving product adoption, and managing complex client portfolios.
  • Bachelor’s degree required; advanced degree in business, finance, or a related field is a plus.

Skills

Required:Leadership and people managementGTM strategyRelationship managementProduct and cross-functional collaborationAnalytics and strategic planningC-suite engagement
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Airwallex

Trusted Global Payments & Financial Platform

Grow your business faster with Airwallex - global business accounts, high speed transfers, multi-currency cards, online payments, embedded finance, and more.

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