← All roles

People Partner

Customer.io· People
Apply on company site
Remote$100k - $130kFull-timePosted 2mo ago

About the role

People Partner to support our global team in a fast-paced, innovative environment. Advocates for our people, leveraging data analytics, change management, and industry knowledge to enhance transformation, agility, and efficiency. Supports talent management, development, retention, and organizational effectiveness.

Responsibilities

  • Support business alignment: Partner with departmental leaders to understand business needs and help develop plans that build organizational capabilities and support growth.
  • Performance management: Own and elevate our review cycles end to end — lead the annual and bi-annual processes, guide calibration and compensation decisions, and coach managers to build accountability and develop talent across the team.
  • Employee relations: Guide managers and employees through day-to-day questions and concerns with fairness and sound judgment, fostering a positive, respectful work environment.
  • Organizational development: Help assess team structures and work with leaders to identify areas for improvement and put changes into practice.
  • Change management support: Support organizational change efforts and help build change-readiness across teams.
  • Leadership support: Build strong working relationships with managers to understand their needs in the context of business goals, and provide day-to-day partnership and guidance.
  • Data analysis: Review and analyze People metrics and analytics (including employee experience and lifecycle data) to spot trends and support informed decisions.
  • Employee engagement: Work with leaders to roll out engagement initiatives.
  • People programs support: Help develop and implement people programs that foster employee growth and development.
  • People team support: Be an active member of the People Experience team, contributing to strong HR capabilities.

Qualifications

  • HR Experience: 5+ years of progressive HR/People experience, ideally as an HRBP or People Partner supporting multiple teams or functions.
  • A strong foundation in People data and analytics — using metrics to diagnose issues and drive decisions.

Skills

Required:HR/People experiencePeople data and analytics

Benefits

  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • 16 weeks paid parental leave
  • unlimited PTO
  • stipends for remote work and wellness
  • a professional development budget
Last updated Oct 18, 2026. Interested? Apply on the company site.

About Customer.io

Customer.io Platform: Automation, Data, Content Creation

The customer engagement platform for personalized customer journeys across all channels, fueled by first-party data.

AutomationContent CreationCustomer JourneysCustomer engagementDataFirst-party dataPlatformbrex-fastest-growing-2025
Company profileWebsite

More open roles at Customer.io