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Product Design Lead, AI Platform

Rippling· Product Design
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Hybrid (San Francisco, CA)$174k - $325kFull-timePosted 2mo ago

About the role

Lead Product Designer for the AI Platform at Rippling, shaping how AI appears across the product suite, defining patterns, systems, and interaction models to make enterprise AI useful, trustworthy, and deeply integrated.

Responsibilities

  • Define and drive the design vision for AI Platform experiences across Rippling, shaping product concepts, interaction patterns, and principles that teams use to build AI-native workflows.
  • Help establish “how Rippling does AI” by creating reusable frameworks for AI interactions, agentic workflows, automation, human-in-the-loop review, transparency, trust, permissions, and control.
  • Lead large, ambiguous, cross-product design initiatives with many dependencies across product, engineering, data, infrastructure, design, and go-to-market teams.
  • Partner deeply with AI Platform PMs, engineering managers, product engineers, and design leaders to turn complex technical capabilities into intuitive, trustworthy user experiences.
  • Work hands-on with individual pods while also connecting patterns across the broader AI Platform roadmap and adjacent product areas.
  • Translate emerging AI behaviors, model capabilities, evaluations, agentic workflows, and platform constraints into practical product patterns that can be adopted across teams.
  • Create high-fidelity prototypes, frameworks, written narratives, and decision-making artifacts that align executives, de-risk strategic bets, and help teams move quickly.
  • Raise the craft bar for AI product experiences across Rippling by coaching designers, reviewing work, and codifying patterns into scalable guidance.
  • Stay close to customers, customer-facing teams, competitors, and frontier AI developments to identify unmet needs and inform Rippling’s long-term AI product strategy.
  • Help shape how enterprise AI looks beyond demos: grounded in real business workflows, sensitive data, approvals, accountability, and measurable customer value.

Qualifications

  • At least 10 years of product design experience, including significant experience designing and shipping complex SaaS, platform, or enterprise products.
  • Recent hands-on experience designing and shipping AI products or AI-powered features; fluency in language, trade-offs, and constraints of modern AI product development.
  • Exceptional systems thinking across complex product architectures, data flows, permissions, dependencies, and edge cases.
  • Track record of leading high-impact, cross-product initiatives as a senior IC, principal designer, design director, or equivalent design leader.
  • Deep interaction design craft with ability to create novel patterns and prove them via prototypes or production work.
  • Strong product judgment and strategic thinking to frame ambiguous problems and influence roadmaps.
  • Excellent executive communication, storytelling, writing, and documentation skills for senior leaders and cross-functional teams.
  • Technical curiosity and fluency; comfortable working with engineers on AI systems, platform primitives, model behavior, evals, agentic workflows, MCPs, or related concepts.
  • Bias toward shipping, learning, and iterating quickly without sacrificing quality, coherence, or user trust.
  • Collaborative leadership style that builds trust across design, product, engineering, GTM, and customer-facing teams, while challenging assumptions.
  • Strong point of view on how AI should improve enterprise software, with humility to learn from customers and data.
  • Diversity-ready mindset and willingness to apply transferable skills.

Skills

Required:Product design leadershipAI product designSystems thinkingInteraction designExecutive communicationCollaboration

Benefits

  • Competitive salary + benefits + equity
  • Reasonable accommodations for candidates with disabilities upon request
  • Opportunity to work in-office three days a week as per policy (essential function)
Last updated Sep 2, 2026. Interested? Apply on the company site.
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About Rippling

#1 Workforce Management System | HR, IT, Finance

Rippling eliminates the friction from running a business, combining HR, IT, and Finance apps on a unified data platform.

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