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Sales Development Representative, Japan

Airwallex· SME & Growth Business
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JP - TokyoFull-timePosted 2mo ago

About the role

SDR role within Airwallex SME & Growth team focused on qualifying leads and building the sales pipeline in Japan, collaborating with Account Executives and Marketing to drive growth in SME cross-border payments and related financial services.

Responsibilities

  • Move solid leads through the funnel connecting them to a salesperson, and arranging meetings.
  • Initiate contact with potential customers by calling or responding to inquiries generated by the Marketing Team.
  • Execute ‘plays’ or designed touchpoints in a customer journey through cold calls, emails, chat and social media.
  • Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales.
  • Present product information to customers once you have identified their needs.
  • Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity.
  • Perform regular follow-up calls or emails and facilitate communication with existing customers to deepen relationships and identify new potential needs.
  • Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts.
  • Inform and recommend outreach strategies and best practices by testing various touchpoints.
  • Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging.

Qualifications

  • Track record of top performance or prior success in an SDR-related role (a minimum of 1-year experience required)
  • Native-level fluency in Japanese and business-level English (spoken and written)
  • Strong interest in technology
  • Self-starter who is able to operate in a hyper-growth environment

Skills

Required:SDR experienceJapanese (native)English (business level)
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Airwallex

Trusted Global Payments & Financial Platform

Grow your business faster with Airwallex - global business accounts, high speed transfers, multi-currency cards, online payments, embedded finance, and more.

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