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Forward Deployed Software Engineer (EU)

Outset· Engineering
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Remote$180k - $240kFull-timePosted 2mo ago

About the role

Outset provides AI-powered user interviews to deliver qualitative insights at scale. This role supports Outset's EU expansion with customer-facing responsibilities, frontend/backend development, and in-house AI/ML infrastructure.

Responsibilities

  • Collaborate closely with sales and customer support to drive EU expansion.
  • Interface directly with customers to gather feedback, understand pain points, and build features.
  • Provide pre- and post-sales technical support and resolve technical questions/issues.
  • Provide global operational support for the platform.
  • Design, develop, and optimize frontend interfaces using React and Next.js.
  • Build robust UI components integrated with backend services and APIs.
  • Design, develop, and optimize backend services, APIs, and real-time data processing infrastructure.
  • Implement and refine in-house Large Language Model and real-time interview technology.
  • Lead customer-facing projects from conception through production deployment, ensuring scalability, responsiveness, and reliability.

Qualifications

  • 5+ years of software engineering experience building and supporting production-grade frontend and backend systems.
  • Experience in a customer-facing role.
  • Strong proficiency with JavaScript/TypeScript, React, and Next.js.
  • Experience building scalable, responsive web applications.
  • Familiarity with integrating frontend applications with RESTful or GraphQL APIs.
  • Strong proficiency with Python and Django, including experience building robust APIs.
  • Extensive knowledge of SQL databases (Postgres preferred).
  • Experience deploying and managing services on AWS.
  • Strong understanding of UI/UX principles and best practices.
  • Bonus: familiarity with real-time data visualization, real-time data streaming and export, WebRTC, or AI/ML infrastructure.

Skills

Required:JavaScript/TypeScriptReactNext.jsPythonDjangoSQL / PostgreSQLAWSRESTful/GraphQL APIs

Benefits

  • Not specified in the description
Last updated Aug 6, 2026. Interested? Apply on the company site.
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About Outset

AI-powered user interviews

Outset offers AI-powered user interviews to conduct qualitative research. Traditional surveys are fast but lack depth while live interviews produce high quality data but are slow and expensive. Outset uses LLMs to lead interviews and synthesize results so researchers get high quality data 100 times faster.

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