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Principal Data Scientist

Microsoft· Technical Support Engineering
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Redmond, WA, Las Colinas, TX, Charlotte, NC, Fargo, ND$130.9k - $277.2kFull-timePosted 2mo ago

About the role

Principal Technical Support Engineer role within Customer Service & Support (CSS) to engage with executive customers and development teams, resolve highly complex technical issues, and drive product changes while leading and mentoring others.

Responsibilities

  • Lead the design and analysis of large-scale experiments and observational studies; select and defend the right causal inference approach for each problem.
  • Develop and productionize advanced machine learning and causal models that drive strategic decisions.
  • Establish best practices for experimentation, statistical rigor, and model validation across the team.
  • Influence metric definitions, measurement strategy, and roadmap through data-driven insight.
  • Mentor Associate data scientists and review analyses for methodological soundness.
  • Communicate complex results and trade-offs to senior stakeholders.

Qualifications

  • Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 10+ years technical support, technical consulting experience, or information technology experience - OR equivalent experience.

Skills

Required:Causal inferenceAdvanced statisticsMachine learningProgramming
Nice to have:Evaluation of LLMs / AI agentsCausal ML librariesData storytelling

Benefits

  • Beneficiary information not provided in the description.
Last updated Aug 6, 2026. Interested? Apply on the company site.

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