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Critical Environment Technician

Microsoft· Critical Environment Ops
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Milano, Milan€28.8k - €38.2kshiftPosted 2mo ago

About the role

Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team responsible for maintaining and monitoring datacenter critical infrastructure, performing on-site maintenance, incident response, and coordinating with facilities professionals across multiple sites.

Responsibilities

  • Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and works on advanced tasks independently.
  • Inspect and supervise critical environment-related facility equipment (e.g., controls, HVAC, mechanical systems), building, and grounds for unsafe or abnormal conditions and escalate per policies.
  • Utilize internal CMMS to track equipment assets and complete work orders for maintenance.
  • Safely and quickly respond to and lead onsite incident response teams for abnormal conditions impacting operations, coordinating with other facilities professionals for repairs without supervision.
  • Enhance, develop new or follow existing emergency operating procedures (EOPs), methods of procedure (MOPs), and SOPs for CE operations and incidents.
  • Under minimal oversight, perform various maintenance (planned, predictive, corrective) and repairs following MOPs and SOPs for equipment (electrical, mechanical, cooling systems).
  • Troubleshoot equipment, systems, subsystems, and components independently within trained discipline.
  • Provide consultation to lower-level colleagues in troubleshooting systems and problems.
  • Understand and ensure safety and security requirements (JHAs, EH&S, toolbox talks) and business processes to perform work safely and reliably within Microsoft requirements.

Qualifications

  • High School Diploma, GED, or equivalent AND mission critical services work experience (e.g., data centers, manufacturing, hospitals, etc.) OR equivalent experience.
Last updated Aug 6, 2026. Interested? Apply on the company site.

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