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Client Solutions Associate, San Francisco

Office Hours· Client Solutions
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Hybrid (San Francisco, NYC)$72k - $88k + bonusFull-timePosted 2mo ago

About the role

Client Solutions Associate role connecting clients with subject matter experts for interview-based research, owning projects end-to-end, and collaborating with product/engineering to translate client feedback into platform improvements. Hybrid, SF NYC-based, full-time.

Responsibilities

  • Identify and match experts to clients for interview-based research needs, ensuring high-quality outcomes and client satisfaction
  • Manage clients’ research projects from goals to recruiting and scheduling experts, using internal networks and external channels
  • Recruit experts by reviewing profiles, outreach, and strategic matching to project requirements
  • Monitor client and expert feedback on interviews to drive successful research and maintain high-quality engaged experts
  • Share insights from client/expert interactions to help product and engineering refine the platform

Qualifications

  • 0-2 years of professional work experience

Skills

Required:Client communicationProject management

Benefits

  • Competitive salary and equity
  • Medical, dental, and vision coverage
  • 401(k)
  • Monthly wellness and fitness stipend
  • Paid time off policy, along with company holidays
  • Annual company off-sites (Tahoe, Mendocino, Mexico City, San Diego, Park City)
  • Flexible remote work policy
  • Paid parental leave (12 weeks of fully paid bonding leave, birthing parents get 8–10 additional weeks of paid recovery leave)
Last updated Oct 23, 2026. Interested? Apply on the company site.
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About Office Hours

Office Hours: Get paid for your expertise

Office Hours connects your expertise to paid opportunities—calls, surveys, and expert data work. We handle scheduling, compliance, and payments.

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