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People Operations Lead

Office Hours· People
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Hybrid (San Francisco, NYC)$140k - $160kFull-timePosted 4w ago

About the role

Hiring our first People Operations Lead to own HR operations, including benefits, HRIS management, compliance, onboarding/offboarding, performance cycles, policies, and culture. Acts as the point of contact for HR-related inquiries and helps shape the people function as the company scales.

Responsibilities

  • Own our HRIS (Rippling) as system administrator, including configuration, integrations, and data integrity. Maintain employee records and build reporting for headcount, attrition, and other people metrics.
  • Manage benefits programs end to end (evaluation, renewals, open enrollment, new hire enrollment, life events, terminations); manage broker, vendors, and 401k administrator; coordinate leaves of absence; respond to employee questions; report on utilization and spend.
  • Maintain compliance across states (registrations, I-9s, EEO and state filings, ACA reporting, workers compensation, unemployment claims); maintain compliance calendar.
  • Run performance review and promotion cycles, including timeline, system setup, communications, and calibration materials; support managers throughout the process.
  • Design and run onboarding and off-boarding programs; guide new hires through offer acceptance; collaborate with recruiting; manage off-boarding end to end.
  • Maintain employee handbook and people policies; develop or update policies; document, roll out, and communicate policies; serve as first point of contact for policy questions.
  • Foster culture and employee experience by proposing and running programs, rituals, and communications to strengthen team connection and feedback.

Qualifications

  • 4-7 years of progressive HR or people operations experience, including at least 3 years in a HR generalist role; experience owning a broad range of people responsibilities.
  • HRIS system administration experience, including implementation/migration, workflow configuration, performance cycle configuration, integrations, audit, and reporting; familiarity with Rippling preferred.
  • Direct administration of employee benefits including renewals, open enrollment, carrier/broker management, 401(k) administration, and leave coordination; vendor relationships.
  • Working knowledge of federal/state employment regulations for multi-state employers (FMLA, ADA, FLSA, ACA, I-9/E-Verify, EEO, state leave/notice requirements); capable of maintaining a compliance calendar.
  • Excellent written and verbal communication; ability to translate policies into employee-friendly language; able to guide company through benefits changes.

Skills

Required:HRIS administration (Rippling)Benefits administrationCompliance managementPerformance & developmentOnboarding & off-boardingPolicy documentation & communicationCulture & employee experience

Benefits

  • Competitive salary and equity
  • Medical, dental, and vision coverage
  • 401(k)
  • Monthly wellness and fitness stipend
  • Paid time off policy and company holidays
  • Annual company off-sites (Tahoe, Mendocino, Mexico City, San Diego, Park City)
  • Flexible remote work policy
  • Paid parental leave (12 weeks fully paid bonding; birthing parents 8–10 weeks additional paid recovery)
Last updated Oct 23, 2026. Interested? Apply on the company site.
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