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Customer Marketing Lead

Tribe AI· GTM
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Remote$175k - $225kFull-timePosted 2mo ago

About the role

Customer Marketing Lead to turn Tribe’s delivery work into repeatable customer stories, proof points, and value propositions for enterprise buyers. Zero-to-one, player-coach role based in New York reporting to the co-founder. Focus on extracting stories, building a durable library, and shaping positioning and messaging for enterprise executives, sellers, and partners.

Responsibilities

  • Story extraction — surface the customer stories, business outcomes, and proof points inside Tribe's delivery work.
  • Material that gets used — case studies, proof points, and deployment evidence that hold up to a technical reader.
  • The library — durable, searchable, and filling by process, not heroics.
  • Builder voices — work with Tribe's senior builders to turn their experience into credible content that keeps their point of view.
  • The feedback loop — bring customer and market insight back into product and commercial decisions.
  • Positioning — translate delivery work into value propositions and differentiators enterprise executives care about.
  • Repeatable offerings — work with product and delivery leaders on which capabilities are becoming offerings, and write the positioning and the one-sentence claim for each.
  • Language that lives in deals — sellers use your words in real conversations, and you keep sharpening them until they do.
  • Partner evidence — package customer proof for Anthropic, Google, and OpenAI so their field teams recognize the right opportunities for Tribe.
  • Co-marketing — build material with strategic partners as the motion grows.

Qualifications

  • 8–12 years in customer or product marketing for enterprise technology or technical services.
  • An exceptional storyteller who can surface insights from technical debriefs and produce credible content.
  • Fluent with enterprise buyers — what they care about, and the language that lands.
  • A zero-to-one builder — shipped a function, program, or library from nothing.
  • You bring structure to ambiguity, prioritize visibly, and can defend what you deliberately skipped.
  • Low ego. High bar.

Skills

Required:Story extractionContent creation for enterprise readersPositioning and messagingDeal-stage languageZero-to-one program leadership
Nice to have:Partner marketing material
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Tribe AI

The AI Delivery Layer for Enterprise

Tribe builds custom AI solutions that turn ambition into tangible business outcomes.

AI SolutionsEnterprise AI
Company profileWebsite

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