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Senior Project Manager

CaptivateIQ
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Remote$150k - $210kFull-timePosted 2mo ago

About the role

Senior Project Manager for the Professional Services team at CaptivateIQ, leading complex enterprise SaaS implementations with a strong technical foundation and executive stakeholder management.

Responsibilities

  • Oversee the planning, execution, monitoring, and closure of multiple customer projects.
  • Establish relationships with customer stakeholders, ensuring alignment on project goals and deliverables; manage communication and expectation-setting.
  • Develop and maintain detailed project plans; manage scope, schedule, resources, and budget; track progress and milestones.
  • Identify risks and implement mitigation strategies; manage scope changes, budget adjustments, and timeline shifts through change control processes.
  • Coordinate cross-functional teams and allocate resources for project execution.
  • Maintain comprehensive project documentation (status reports, risk registers, lessons learned) and provide updates to leadership and customers.
  • Apply industry best practices and continuous improvement methodologies to enhance project execution and customer satisfaction.

Qualifications

  • Lead the full project lifecycle for enterprise-tier customer implementations, including complex data integrations, custom configurations, and multi-system architectures.
  • Serve as the primary point of accountability for enterprise customer stakeholders (VP/C-suite), driving alignment on scope, technical approach, and milestones.
  • Partner with Solution Architects, Engineering, and Technical Consultants to assess technical risk, integration complexity, and deployment readiness.
  • Own and manage complex project plans across scope, schedule, resourcing, and budget for high-ARR enterprise accounts.
  • Mitigate technical and delivery risk across long-duration, multi-phase implementations; lead structured change control for scope, budget, and timeline shifts.
  • Mentor and provide delivery guidance to junior and mid-level Project Managers on enterprise practices and technical delivery standards.
  • Drive continuous improvement of enterprise delivery methodology, tooling, and technical playbooks within Professional Services.
  • Deliver executive-level status reporting, risk registers, and escalation summaries to customer leadership and internal executives.

Skills

Required:PMP certificationEnterprise SaaS project managementData integrations / ETL concepts
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About CaptivateIQ

Agile commission software to design, deploy & adapt commission plans.

CaptivateIQ is on a journey to modernize the world of incentive compensation. Our hope is that people will feel more connected at work if there is greater transparency in how they are rewarded for their efforts. We partner with amazing companies like Carta, Intercom, Gong, and Newfront Insurance to simplify their commissions. Since launching in 2017, we have raised $63M and are backed by leading investors including Sequoia Capital, Accel, S28 Capital, Amity Ventures, and Y Combinator.

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