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Growth Strategist, Strategic (Deployment Strategist)

Clay· 700 - CX
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Hybrid (San Francisco)$190k - $210kFull-timePosted 2mo ago

About the role

Growth Strategist focusing on Enterprise Customer Success. Act as trusted advisor to Clay's largest and most complex enterprise customers, driving revenue growth, retention, and executive relationships across a portfolio of top accounts.

Responsibilities

  • Own a portfolio of Clay's largest and most strategic accounts, building deep relationships and firsthand knowledge of the customer base.
  • Bring curiosity and customer obsession to every account, setting the bar for what great looks like at the enterprise tier.
  • Drive expansion pipeline across your accounts. Find new growth pathways through multithreading, new use case discovery, and deepening the value of existing use cases.
  • Build multi-year account strategies, navigate complex org structures, and drive expansion within your most valuable accounts.
  • Develop deep product fluency, helping customers connect their GTM ideas to what's actually possible, and surfacing patterns in product pain points to the right teams.
  • Partner with Sales, Product, Engineering, and Marketing to represent the voice of your largest customers and influence roadmap and GTM strategy directly.
  • Own forecasting, KPI tracking, and executive reporting on expansion, retention, and account health across your portfolio.
  • Contribute to and help evolve the playbooks and operating model for how Clay engages, retains, and grows its largest accounts.

Qualifications

  • 6+ years in customer-facing roles (CSM, Account Manager, etc.) at a B2B SaaS company, including meaningful experience managing large or executive-level accounts.
  • A track record of driving revenue growth, expansion, and retention within an enterprise or strategic account segment.
  • Experience navigating and influencing at the executive/C-level, with customers and internally.
  • Strong relationship-building and communication skills, with the gravitas to operate as a senior stakeholder in high-stakes situations.
  • A systems-thinking mindset: you notice bottlenecks, build scalable processes, and push for continuous improvement.
  • Technical aptitude and curiosity. You're comfortable digging into product capabilities and connecting them to business outcomes.
  • Familiarity with the GTM space (not required, but a strong plus).

Skills

Required:Enterprise account managementRelationship-buildingStrategic account planningForecasting and KPI trackingProduct fluency and technical curiosity

Benefits

  • Not specified in the description
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Clay

Figma for 3D design

We build software to allow anyone, anywhere to create in 3D together. We believe that collaborating in 3D should feel magical and we're working to make it happen.

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