Principal Salesforce Architect (CA)
PointClickCare· PointClickCare – Solutions & Applications
RemoteFull-timePosted 2mo ago
About the role
Principal Salesforce Architect role at PointClickCare focusing on enterprise architecture, Salesforce platform modernization, and alignment of business capabilities with technology across the organization. Remote/hybrid role based in Mississauga, with travel to office as needed.
Responsibilities
- Execute the strategic vision for the Enterprise Architecture practice under leadership
- Collaborate with domain architects, engineers, and leaders to develop technical standards, reference architectures, design patterns, opinion papers, and architecture decision frameworks guiding multi-platform solutions
- Develop and manage a technical strategy and coordinate adoption, including enterprise guidance for standard processes and common design pitfalls
- Manage the architecture review process by creating validation checklists, reviewing artifacts, and providing domain-specific guidance
- Translate business requirements into well-architected Salesforce solutions
- Design and develop end-to-end solutions for complex business problems
- Apply architectural concepts to ensure scalability, security, reliability, and maintainability
- Manage delivery of custom development integrations and data migration for Salesforce implementations
- Develop and execute a comprehensive technical strategy for Salesforce platform
- Conduct research and PoCs on emerging technologies and toolkits
- Enforce and promote design patterns and standard solution design practices
- Contribute to target state architectures, assessments, and roadmaps
- Partner with data and integration architects to ensure data integrity, security, and seamless integrations
- Collaborate with solution architects to ensure alignment with enterprise architecture
- Collaborate with business leaders on business capability models
- Foster a learning community within enterprise architecture and drive continuous improvement
Qualifications
- Bachelor's or Master's degree in Computer Science, Information Technology, or related field
- 5+ years as a senior domain/enterprise architect
- Experience as a Principal Salesforce Architect in global orgs with Salesforce Connected Apps
- Proven track record delivering complex B2B SaaS Salesforce solutions
- Led at least two large-scale Product-to-Cash (CPQ/RCA) implementations; 5+ years defining Salesforce architecture across quoting, contracting, fulfilment, billing, revenue, customer success, and support
- Familiarity with managed packages (e.g., Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics) a plus
- Experience planning and leading architecture delivery for large-scale transformations
- Strong Salesforce knowledge including Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud (or SuccessFactors ecosystem)
- Strong leadership, communication, and ability to convey technical concepts to non-technical stakeholders
- Salesforce certifications preferred (CTA, Application Architect, System Architect)
- 5 years hands-on enterprise architecture framework experience (TOGAF, C4, Archimate, etc.)
- Strong analytical, problem-solving, and communication skills
- Experience in data, integration, risk management, and technology standards
- Security architecture understanding
- Experience in business capability modeling translating business needs to technology
- Generative AI code assistant awareness is a stated asset
Skills
Required:Salesforce architectureB2B SaaS design and deliveryProduct-to-Cash / CPQ implementationsSolution integrationLeadership / stakeholder communication
Benefits
- Benefits starting from Day 1
- Retirement Plan Matching
- Flexible Paid Time Off
- Wellness Support Programs and Resources
- Parental & Caregiver Leaves
- Fertility & Adoption Support
- Continuous Development Support Program
- Employee Assistance Program
- Allyship and Inclusion Communities
- Employee Recognition … and more!
Last updated Oct 21, 2026. Interested? Apply on the company site.
About PointClickCare
Healthcare Software for Smarter Care Delivery | PointClickCare
Transform care coordination and outcomes with AI-powered healthcare software that improves collaboration, reimbursement, and transitions of care.
healthcare softwareEHRcare coordinationhealthcare solutionssenior livingskilled nursinghospitals & health systemscare outcomes
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