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Senior Workplace Technology Engineer – Toronto

1Password· Technology
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Toronto, ONCA$93k - CA$110kFull-timePosted 2mo ago

About the role

Senior technical leader responsible for designing, implementing, and evolving Toronto workplace technology including network infrastructure, AV and collaboration, physical security, and endpoint services. Onsite individual contributor role based in Toronto, reporting to Manager of IT Support, with mentoring and senior escalation responsibilities.

Responsibilities

  • Design, deploy, and continuously improve the Toronto office network, including wired, wireless, dedicated IT room infrastructure, and redundant internet connectivity with automated failover.
  • Serve as the technical owner for workplace networking across the company, developing scalable standards and reference architectures for future office builds.
  • Own the physical security technology stack, including access control, camera systems, and integrated workplace technologies.
  • Partner with the Security team on governance, compliance, audit requirements, and building integrations while driving long term platform reliability and lifecycle planning.
  • Own vendor relationships, technology evaluations, hardware standards, monitoring, capacity planning, and ongoing infrastructure performance across networking, AV, and physical security systems.
  • Evaluate emerging workplace technologies and recommend improvements that enhance reliability, scalability, and employee experience.
  • Design, deploy, and continuously optimize AV and collaboration technologies across meeting spaces (video conferencing, room scheduling, multi zone audio, digital displays, etc.).
  • Own the end-to-end onboarding experience for Toronto employees (device provisioning, MDM workflows, automation, deployment standards, lifecycle management).
  • Act as the senior technical escalation point for complex networking, AV, workplace infrastructure, and endpoint issues, with hands-on support as needed.
  • Provide mentorship and guidance to Workplace Technology Specialists supporting regional offices, establishing consistent standards.
  • Build and maintain engineering documentation, runbooks, architecture diagrams, automation workflows, and operational standards.
  • Provide onsite coverage during planned absences and support additional office builds and technology initiatives as needed.

Qualifications

  • 5+ years designing, deploying, and supporting enterprise network infrastructure (wired, wireless, routing, switching, WAN/ISP redundancy) with Cisco Meraki or Aruba.
  • Experience designing, deploying, and operating enterprise workplace AV environments (video conferencing, room scheduling, multi zone audio, digital signage, room control).
  • Experience administering MDM platforms and managing endpoint lifecycle, provisioning, automation, and deployment workflows.
  • Experience implementing and supporting physical security technologies (access control and camera platforms).
  • Experience delivering new office builds or major workplace technology projects with vendors, contractors, and building management.
  • Experience building automation workflows and operational tooling to reduce manual effort and improve reliability.
  • Strong communication skills and ability to partner with technical and nontechnical stakeholders.
  • Willingness to travel to support office builds, technology standardization, and regional initiatives.

Skills

Required:Enterprise network design and operationWorkplace AV design and operationMDM and endpoint lifecyclePhysical security technologiesProject delivery and vendor managementAutomation and tooling

Benefits

  • Health benefits
  • Maternity and parental leave top-up programs
  • Generous PTO policy
  • RSU program for most employees
  • Retirement matching program
  • Free 1Password account
  • Paid volunteer days
  • Peer-to-peer recognition through Bonusly
  • Remote-first work environment
Last updated Sep 30, 2026. Interested? Apply on the company site.
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