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Manager, Sales Development, SME & Growth

Airwallex· SME & Growth Business
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Hybrid (NL - Amsterdam)Full-timePosted 2mo ago

About the role

We are looking for a hands-on leader to build and lead the Sales Development function for the Benelux region. You will own the outbound pipeline engine for Airwallex’s SME & Growth business, coach SDRs daily, and partner with Marketing, Account Executives and Revenue Operations to generate high-quality pipeline at scale.

Responsibilities

  • Lead, coach, hire and develop a high-performing SDR team, with clear expectations, feedback, onboarding and progression paths.
  • Own pipeline and performance targets, including opportunity creation, pipeline value, conversion, activity levels and reporting.
  • Build and continuously improve a data-driven outbound strategy across priority segments, markets and account plays.
  • Partner with Marketing on campaigns, targeting, messaging, lead follow-up SLAs and inbound qualification.
  • Work with Account Executives and Revenue Operations to improve qualification, Salesforce handovers, funnel conversion and pipeline health.
  • Build and scale an AI-assisted outbound engine, using AI-enabled prospecting and workflow automation to improve lead sourcing, account research, personalization and sequence testing.
  • Own SDR playbooks, processes and tooling, including Salesforce and sales engagement platforms, and establish AI and automation guardrails for quality, compliance and measurable pipeline impact.
  • Contribute to regional go-to-market strategy by refining value propositions, pitch narratives and local-market outreach.

Qualifications

  • Experience leading an outbound SDR or sales development team in a high-growth technology company.
  • A track record of hiring and developing early-career sales talent and building repeatable processes that deliver against ambitious targets.
  • Strong cross-functional partnership skills across Marketing, Sales, Revenue Operations and People & Talent.
  • Experience with Salesforce or another modern CRM and sales engagement tools, plus a track record of implementing AI-enabled prospecting or workflow automation to improve personalization and SDR efficiency; comfort operating in a metrics-driven environment.
  • Excellent written, numerical and verbal communication skills, with the ability to simplify complexity and coach effectively.
  • Professional fluency in English, Dutch is a strong plus
  • Strategic thinking, pragmatic execution and a bias toward action, continuous improvement and ownership.
  • Familiarity with payments, FX, cards, treasury, spend management or complex B2B SaaS is a plus.

Skills

Required:Leadership of SDR/outsourcing teamsSalesforce / CRM proficiencyAI-enabled prospecting / workflow automation
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Airwallex

Trusted Global Payments & Financial Platform

Grow your business faster with Airwallex - global business accounts, high speed transfers, multi-currency cards, online payments, embedded finance, and more.

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