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Enterprise Select Implementation Consultant (Central or East)

Samsara· Customer Success
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Hybrid (Remote US)$100.4k - $151.9kfull-timePosted 2mo ago

About the role

Remote implementation consultant role within Samsara’s Select Customer Success team, focusing on deploying and enabling enterprise customers to adopt Samsara’s IoT solutions for fleet and industrial assets, with cross-functional collaboration and customer-facing responsibilities.

Responsibilities

  • Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform.
  • Manage the deployment of Samsara technology to large-scale customers, enabling customers to achieve quick time to value in their investment.
  • Create launch plans and a roadmap to increase product usage.
  • Track implementation progress, participation, product adoption, and account health.
  • Run training sessions, demonstrate Samsara’s technology, and work through challenges with executives and day-to-day users of the system across numerous use cases.
  • Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers.
  • Serve as a mentor to the wider Customer Success and Support teams.
  • Deeply understand the Samsara platform’s capabilities and explain them to customers of all types.
  • Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.

Qualifications

  • 6+ years of experience in a senior Customer Success, account management, or strategic consulting role. Enterprise SaaS experience preferred.
  • Strong priority management and high emotional intelligence.
  • Experience supporting or working with technical products.
  • Solutions-oriented with strong problem solving skills.
  • Excellent consultative skills with experience in end to end system implementations.
  • Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software.
  • Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment.
  • Diplomacy, tact, and poise under pressure when working through customer issues.
  • Bachelor’s degree from a 4-year institution.

Skills

Required:Customer success / account managementEnd-to-end system implementationsTechnical product experience
Last updated Oct 10, 2026. Interested? Apply on the company site.

About Samsara

Samsara | The Connected Operations Platform

Samsara's connected operations platform helps 20,000+ operations improve safety, cut costs, and run smarter — built with operators.

Fleet TelematicsCameras and VideoDriver ExperienceSafety Reporting & InsightsEquipment ManagementIntegrated platformAI-powered analyticsFleet Intelligence
Company profileWebsite

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