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Enterprise Implementation Consultant

Samsara· Customer Success
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Hybrid (US (Remote))$89k - $134.6kfull-timePosted 2mo ago

About the role

Remote role focused on helping Samsara’s enterprise customers deploy and adopt IoT solutions for fleets and industrial assets, ensuring successful deployments, adoption, and ongoing value across a range of industries.

Responsibilities

  • Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform.
  • Manage the deployment of Samsara technology to large-scale customers, enabling customers to achieve quick time to value in their investment.
  • Create launch plans and a roadmap to increase product usage.
  • Track implementation progress, participation, product adoption, and account health.
  • Run training sessions, demonstrate Samsara’s technology, and work through obstacles with executives and day-to-day users of the system across numerous use cases.
  • Champion, role model, and embed Samsara’s cultural values (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team) as we scale globally and across new offices.

Qualifications

  • 4+ years of experience in a senior Customer Success, account management, or strategic consulting role. Enterprise SaaS experience preferred.
  • This is a demanding position with high internal visibility that requires strong priority management and high emotional intelligence.
  • Experience supporting or working with technical products.
  • Solutions-oriented with strong problem solving & project management skills.
  • Excellent consultative skills with experience in end-to-end system implementations.
  • Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering senior management, day-to-day users of our software.
  • Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment.
  • Diplomacy, tact, and poise under pressure when working through customer issues.
  • Bachelor’s degree from a 4-year institution.
  • This position requires travel up to 25% of the time.

Skills

Required:Customer Success / Account ManagementTechnical product experienceImplementation / Project management

Benefits

  • Total Rewards including base salary, performance-based bonus/variable pay, and equity (for eligible roles).
  • Flexible remote model, professional development stipend, comprehensive health and parental leave plans, and more.
Last updated Oct 10, 2026. Interested? Apply on the company site.

About Samsara

Samsara | The Connected Operations Platform

Samsara's connected operations platform helps 20,000+ operations improve safety, cut costs, and run smarter — built with operators.

Fleet TelematicsCameras and VideoDriver ExperienceSafety Reporting & InsightsEquipment ManagementIntegrated platformAI-powered analyticsFleet Intelligence
Company profileWebsite

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