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Product Strategy and Operations Lead

Rippling· EPD (Engineering, Product, Design)
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San Francisco, CA$166.2k - $277kfull-timePosted 2mo ago

About the role

Senior, cross-functional leadership role to build and run Rippling's Product Strategy & Operations function, partnering with CPO, CTO, EPD Leads, GTM leadership, and Finance to connect product strategy to execution and drive operational excellence across the product development lifecycle.

Responsibilities

  • Run planning for Rippling EPD. You'll own and execute how Rippling EPD does annual planning including multiple offshoot workstreams, and the frameworks leadership uses to make decisions. Continuous improvement of existing processes, automating manual workflows and helping us redesign lighter ways to do the work in the future
  • Own EPD business rhythms: weekly operating reviews, monthly business reviews, planning cycles, and roadmap processes by defining minimum viable process for each.
  • Establish critical processes that govern the product development lifecycle. This role owns the health of the product development lifecycle: how requirements move into build, how releases are planned and validated, how experimentation (A/B testing) is designed and read out, and how quality is verified before anything reaches go to market teams and customers.
  • Ensure Product releases flow into our Launch Calendar and accelerate the pace and quality of releases to market.
  • Establish a product adoption framework — a structured post-launch process that goes beyond the launch to ensure new features and products are actually adopted, drive the intended business outcomes, and generate learnings that feed the next iteration.
  • Develop and maintain go-to-market and customer feedback loops that give product leaders a continuously updated view of the market landscape.
  • Partner with Data Engineering and Data Science to ensure the analytical infrastructure (data pipelines, warehouse models, tooling) supports the speed of analysis our business requires.
  • Partner with EPD leads to maintain team health, capacity visibility, and resource allocation so that the right bets are properly staffed and execution risk is surfaced early.
  • Own end-to-end release management, including readiness reviews, release communications, and risk mitigation.

Qualifications

  • 10+ years in product operations, business operations, strategy, or a closely adjacent function inside a high-growth technology company.
  • Ability to understand complex, technical products and articulate their value to non-technical audiences.
  • Deep familiarity with the full software development lifecycle — you understand how EPD teams plan, build, and ship, and have experience improving those processes.
  • Ability to thrive in a fast-paced environment. Demonstrated ability to work independently, autonomously, and cross-functionally.
  • Passion for structuring and solving highly ambiguous strategic problems and owning end-to-end execution of solutions.
  • Experience leading complex, cross-functional projects with multiple functional stakeholders.
  • Past experience working at the intersection of product and go-to-market teams in a software company.
  • Strong oral and written communication skills, with a proven ability to work effectively with multiple, cross-functional stakeholders, including users.

Skills

Required:Product strategyCross-functional leadership
Last updated Sep 2, 2026. Interested? Apply on the company site.
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About Rippling

#1 Workforce Management System | HR, IT, Finance

Rippling eliminates the friction from running a business, combining HR, IT, and Finance apps on a unified data platform.

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