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Manager, Regulatory Operations

Airwallex· Regulatory & Compliance
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Hybrid (US - San Francisco), Hybrid (US - New York)$119k - $195kFull-timePosted 2mo ago

About the role

Manager, Regulatory Operations responsible for turning complex regulatory and partner obligations into practical, tested controls across Airwallex's US-licensed entities and products. Hands-on role driving design, implementation, and continuous improvement of controls, documentation, and reporting to meet regulatory obligations in a fast-moving fintech environment.

Responsibilities

  • Identify, interpret, and operationalize regulatory and partner obligations across US jurisdictions, products, and licensed entities, translating those obligations into clear governance, controls, and execution requirements.
  • Manage the end-to-end design and implementation of key regulatory and partner controls, partnering with Product, Operations, Engineering, Risk, and Regulatory Compliance to embed controls into real workflows and systems.
  • Build and maintain regulator- and partner-ready documentation for your control scope, including obligation mappings, control descriptions, RACIs, testing approaches, evidence standards, and remediation tracking.
  • Engage with third parties such as regulators, auditors, and financial partners in connection with inquiries relating to controls, confidently explaining our obligations, control architecture, and how specific controls operate in practice.
  • Support regulatory exams, audits, inspections, RFIs, and related supervisory engagements in the US by coordinating responses, curating consistent evidence packages, maintaining exam-ready documentation, and partnering with Regulatory Compliance and Regulatory Legal.
  • Contribute to the design and operation of US regulatory reporting and obligations governance, ensuring that what must be reported, by whom, when, and from which systems is clearly defined and appropriately controlled.
  • Identify gaps, inconsistencies, or duplication in obligations, controls, and evidence across the US, and drive pragmatic remediation or uplift plans that balance regulatory expectations, partner requirements, and business impact.
  • Help establish consistent obligations-management practices that can scale with Airwallex’s US business and align with the broader global regulatory operating model.

Qualifications

  • 7+ years of experience in regulatory operations, regulatory compliance, internal audit, risk management, or a similar discipline within a fast-growing technology company and/or financial services, payments, or fintech company.
  • Proven experience translating legal, regulatory, or partner requirements into operational controls, procedures, and testing or assurance activities, not just policy drafting.
  • Direct involvement in supporting regulatory exams, audits, inspections, RFIs, or partner due-diligence reviews, with clear personal ownership for planning, coordination, documentation, or remediation workstreams.
  • Strong project management skills, with a track record of driving cross-functional control or reporting initiatives to completion across Product, Operations, Engineering, Legal, Compliance, and Risk.
  • Excellent analytical and writing skills, with the ability to turn complex regulatory concepts into clear, concise control requirements and exam-ready materials.
  • Comfort operating in a fast-moving, high-standards environment with evolving priorities and meaningful cross-functional ownership, consistent with Airwallex’s broader operating model.

Skills

Required:Regulatory operationsRegulatory controls designRegulatory exams/audits coordination

Benefits

  • Benefits vary by country and employment type in accordance with local statutory requirements.
  • All employees receive at least the statutory minimum for paid annual leave and public holidays, with many locations offering additional company-provided vacation days.
  • US-based employees eligible for medical, dental, and vision insurance, a 401(k) plan, short-term and long-term disability, basic life insurance, and well-being benefits.
  • US-based employees also receive 20 paid days of vacation and 12 paid days of company holidays in a calendar year.
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Airwallex

Trusted Global Payments & Financial Platform

Grow your business faster with Airwallex - global business accounts, high speed transfers, multi-currency cards, online payments, embedded finance, and more.

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