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Senior Product Manager

Vapi· Product
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Hybrid (San Francisco)$240k - $270kFull-timePosted 2mo ago

About the role

Senior Product Manager focusing on agent building and model management within Vapi’s Agent Platform, driving end-to-end lifecycle for voice agent models and enabling rapid model updates and integrations at scale.

Responsibilities

  • Own how customers create, configure, and manage voice agents on Vapi. These are the core building blocks of the platform.
  • Drive the integrations and tools that agents can call on, expanding what they're capable of doing on a call.
  • Run the full lifecycle of every model Vapi supports, from evaluation and onboarding through deprecation.
  • Build the process that keeps Vapi at the frontier, so the latest models get added quickly and reliably, every time.
  • Define how model performance gets measured, so every model on the platform is judged on evidence, not intuition.
  • Run experimentation and research into the latest agentic harness opportunities, translating new techniques into features that help customers get more out of the models they use.
  • Take on the sprawl of agent configuration, currently thousands of possible parameters that can be set, and figure out how to make that power feel simple.

Qualifications

  • 5+ years of experience as a PM, most of it spent building and operating technical products at meaningful scale inside medium to large sized tech companies.
  • A strong technical foundation — you don't need to have shipped production code, but you can reason through system design and architecture trade-offs with engineers as a peer.
  • Exceptional communication and presentation skills, and the range to use them: aligning engineers, briefing executives, and presenting to external clients and partners with equal credibility.
  • A track record of owning outcomes, not process — you talk about the problem you solved and the impact it had, not the framework you followed to get there.
  • Genuine customer centricity. You've built B2B or enterprise products, and you default to talking about customers, not features.

Skills

Required:Product managementTechnical foundation for system designCommunication and presentationCustomer-centricity / B2B focus

Benefits

  • comprehensive health coverage
  • flexible time off
  • catered meals
  • commuter support
  • learning & development budget
Last updated Sep 10, 2026. Interested? Apply on the company site.
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About Vapi

Build Advanced Voice AI Agents

Build, test, and deploy advanced voice AI agents in minutes with Vapi. The platform for developers creating conversational voice AI.

AI AgentsAI DevelopmentConversational AIVoice AIVoice AI PlatformVoice Agentsorchestrationvoice-ai-stack
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