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Senior Education Sales Manager

Snowflake Inc.· Educational Services
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Hybrid (JP-Tokyo)Full-timePosted 2mo ago

About the role

Role to embed education into the account motion for top accounts in Japan and Korea, driving adoption, time-to-value, and consumption while informing global curriculum and enablement.

Responsibilities

  • Account Education Ownership: Build and maintain education relationships with a defined set of strategic accounts across Japan and Korea. Develop account-level learning plans in partnership with account teams and ensure customers derive measurable value from their training investments
  • Pre-Sales Advisory: Engage early in deal cycles where education is a differentiator or a friction point; scope and solution education packages that accelerate customer confidence and deal progression
  • Localization & Cultural Fit: Partner with curriculum and delivery teams to ensure training content, delivery style, and instructional framing resonate with enterprise audiences in Japan and Korea — flagging gaps proactively and advocating for market-specific adaptations
  • Voice of Customer: Synthesize patterns from customer interactions — common customization requests, recurring knowledge gaps, support themes — and feed structured, actionable intelligence back to curriculum owners on a regular cadence
  • Voice of Partner: Gather ongoing feedback, training requests, and operational insights from regional partners and field stakeholders, synthesizing this intelligence into quarterly "Voice of the Japan and Korea Partner" reports to directly inform GRE strategies, align cross-functional priorities, and shape global content roadmaps.
  • Expansion Signal: Identify and flag education-adjacent indicators of upsell or expansion opportunity; translate high support volume, out-of-scope training requests, or onboarding bottlenecks into account intelligence for the broader GTM team
  • Sales Motion Integration: Build credibility with Japan and Korea field teams as a trusted resource; position education as part of the core account strategy rather than a transactional add-on
  • Program Delivery & Management: Scale and execute global partner enablement initiatives by managing regional delivery cadences, maintaining central scheduling visibility, and leading strategic program pilots to evaluate performance metrics and refine broad rollout strategies.
  • Regional Coverage: Be the cornerstone of GRE in both Japan and Korea

Qualifications

  • 7+ years of experience in customer success, channel enablement, sales, revenue enablement, or a related customer-facing role in enterprise software or cloud technology
  • Business-level Japanese fluency (spoken and written) — required
  • Demonstrated experience working directly with enterprise accounts in Japan, including navigating complex stakeholder environments
  • Strong commercial instincts — able to connect education investment to consumption, retention, or expansion outcomes
  • Experience operating independently across a large or geographically dispersed territory
  • Excellent communication skills in English; ability to bridge effectively between local customer needs and a globally distributed enablement team

Skills

Required:Enterprise account education strategyPre-Sales advisoryLocalization and cultural adaptationCross-functional collaboration
Last updated Sep 17, 2026. Interested? Apply on the company site.

About Snowflake Inc.

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