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Shift Critical Environment Technician

Microsoft· Critical Environment Ops
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London£36.3k - £50.1kfull-timePosted 2mo ago

About the role

Critical Environment Technician (CET) in Microsoft CO+I, maintaining and supporting data center infrastructure, performing maintenance, incident response, and operating within safety and EH&S standards across critical environment systems.

Responsibilities

  • Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and works on advanced tasks independently.
  • Inspect and supervise critical environment-related facility equipment (e.g., controls, HVAC, mechanical systems), building, and grounds regularly for unsafe or abnormal conditions and escalate per applicable policies and standards.
  • Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.
  • Safely and quickly respond to and lead onsite incident response teams for all abnormal conditions that impact operations, and coordinates with other critical facilities professionals to perform corrective repairs, without supervision.
  • Enhance, develop new or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents.
  • Under minimal oversight, perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following MOPs and SOPs for equipment types (electrical, mechanical, cooling systems).
  • Have a hands-on understanding of how equipment works and how to troubleshoot equipment, systems, subsystems, and components independently within their trained discipline.
  • Provide consultation to lower-level colleagues in troubleshooting systems and problems.
  • Understand, follow, and ensure safety and security requirements (JHAs, EH&S, toolbox talks) and business processes and procedures to perform work safely, with quality and reliability.
  • Embodies Microsoft culture and values.

Qualifications

  • High School Diploma, GED, or equivalent AND mission critical services work/applied learning experience (e.g., data centers, hospitals, manufacturing, etc.) OR equivalent experience.
  • Ability to work shifts, including non-standard hours (evenings, nights, weekends, holidays).
  • Preferred: High School Diploma/ GED with extensive mission critical services experience OR Associate's Degree or technical trade certification OR higher-equivalent education with extensive mission-critical services experience.

Skills

Required:On-site incident responseCMMS usageTroubleshooting CE equipment

Benefits

  • This role mentions benefits and compensation information available via linked UK corporate pay pages; explicit benefits are not enumerated in the description.
Last updated Sep 24, 2026. Interested? Apply on the company site.

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