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Services Account Manager

Microsoft· Services Account Management
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JakartaFull-timePosted 2mo ago

About the role

Role focused on protecting and growing Microsoft’s Services business in Indonesia by managing renewals and pursuing net-new consulting, transformation, and AI-led engagements. Requires a consultative, business-outcome-focused seller who builds executive relationships and positions Microsoft as a trusted partner in customers’ digital transformation journeys.

Responsibilities

  • Own and deliver the Indonesia Services revenue, renewal, recapture, and growth targets.
  • Lead end-to-end sales and business development activities across Unified Support and Industry Solutions consulting opportunities.
  • Originate and close consulting engagements focused on AI, Data, Security, Cloud Modernization, Business Applications, and Digital Transformation.
  • Build trusted relationships with C-suite executives and senior business leaders.
  • Develop and execute strategic account plans focused on both existing customers and whitespace opportunities.
  • Partner closely with Account Teams, Customer Success, Solution Specialists, Industry Advisors, and Partners to create and close opportunities.
  • Drive pipeline creation, executive engagement, and long-term transformation programs that accelerate Microsoft consumption and customer outcomes.
  • Position Microsoft Services as a strategic business transformation partner rather than solely a support provider.
  • Work cross organisation with account teams, specialists, and delivery to ensure collaboration and teamwork.

Qualifications

  • 8+ years of experience in enterprise technology sales, consulting sales, customer success, professional services, or business development roles.
  • Bachelor's degree or equivalent higher education qualification.
  • Proven sales performance.
  • Demonstrated experience selling to and supporting Enterprise and Public Sector customers in Indonesia.
  • Proven ability to build relationships with senior business and technology decision-makers.
  • Experience managing complex sales cycles involving multiple stakeholders.
  • Strong consultative selling, business development, and account management skills.
  • Excellent communication, presentation, and executive engagement capabilities.
  • Ability to work effectively across virtual and cross-functional teams.

Skills

Required:Enterprise technology salesConsultative sellingExecutive relationship managementSales cycle managementStrategic account planning
Last updated Aug 20, 2026. Interested? Apply on the company site.

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