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Director of Critical Environment (CE) Operations

Microsoft· Data Center Operations Management
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Helsinki€98.8k - €182.8kfull-timePosted 2mo ago

About the role

Leadership role overseeing build-out and daily operations of the Critical Environment (Electrical, Mechanical, and related staff) to support Microsoft Cloud services in Finland. Responsible for safety, reliability, compliance, incident response, and strategic transformation of CE operations.

Responsibilities

  • Own Critical Environment operational accountability across safety, reliability, availability, compliance, operational discipline, and continuous improvement.
  • Lead executive response to critical incidents and business continuity events, driving service restoration, root cause resolution, and long-term resilience.
  • Establish governance for maintenance execution, operational readiness, procedural quality, performance management, and operational excellence.
  • Oversee enterprise operational risk, resilience, business continuity, and compliance programs.
  • Lead operational readiness for new datacenter capacity and major infrastructure programs, ensuring successful transition from construction to operations.
  • Influence multi-million-dollar investment decisions by translating technical risk into business priorities and reliability outcomes.
  • Partner with suppliers and service providers to drive performance, accountability, innovation, and value delivery.
  • Build and lead an inclusive, high-performing organization through leadership development, succession planning, and workforce planning.
  • Foster a culture in which employees feel valued, respected, and empowered to contribute their best work.
  • Strengthen organizational capability through manager effectiveness, technical readiness, talent development, and employee growth.
  • Champion learning, accountability, collaboration, and continuous improvement.
  • Develop future leaders and create opportunities for diverse talent to grow and advance.
  • Translate complex technical and operational challenges into clear business decisions and strategic priorities.
  • Drive alignment across Engineering, Construction, Commissioning, Security, IT Operations, Environmental Health and Safety, Finance, and Business Leadership teams.
  • Shape the future of CE Operations through standardization, innovation, operational excellence, and transformation.
  • Represent operational health, risks, and opportunities to executive stakeholders, influencing long-term business outcomes.
  • Lead large-scale organizational change, aligning stakeholders and delivering measurable business results.

Qualifications

  • Mission-critical service management experience (e.g., mechanical systems, electrical systems, controls systems)
  • Proven experience leading, directly managing, and influencing large, diverse organizations of full-time employees across multiple operational, technical, and support disciplines.
  • Experience leading large-scale Mechanical and/or Electrical infrastructure programs within mission-critical, high-availability environments.
  • Experience leading operational risk management, critical incident response, business continuity, resilience, and crisis management programs in complex operational environments.
  • Experience partnering with senior and executive stakeholders to influence operational strategy, investment priorities, and risk-based decisions across large-scale infrastructure portfolios.
  • Willingness and ability to travel between sites; valid driver’s license required.

Skills

Required:Mission-critical service managementOperational leadershipCrisis management and incident response

Benefits

  • Note: Benefits not explicitly enumerated in description; available information references that benefits may be provided as part of compensation package per Finland corporate pay details.
Last updated Aug 20, 2026. Interested? Apply on the company site.

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