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Datacenter Operations Manager

Microsoft· Data Center Operations Management
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Hybrid (Paris, France)€91.7k - €137.5kfull-timePosted 2mo ago

About the role

Lead day-to-day operations of a critical datacenter environment, ensuring reliability, safety, and operational excellence. Oversee infrastructure operations, maintenance, and service delivery while driving continuous improvement, capacity management, and readiness in a fast-paced, customer-focused environment within Microsoft's CO+I.

Responsibilities

  • Lead, coach, and develop a high-performing team, creating accountability and professional growth.
  • Attract, retain, and develop talent by aligning team capabilities with business needs.
  • Establish clear objectives and performance expectations to drive execution.
  • Oversee safe, reliable, and efficient operation of critical data center infrastructure, ensuring compliance with standards.
  • Provide technical leadership across Critical Environment (CE) infrastructure (electrical, cooling, BMS/EPMS, fire systems, etc.).
  • Ensure compliance with SLAs, processes, maintenance standards, and safety/regulatory requirements.
  • Lead and govern maintenance activities, including MOPs/SOPs/EOPs, permits to work, change management, and risk assessments.
  • Manage vendor/landlord/contractor/stakeholder relationships for service delivery.
  • Drive service quality, availability, customer satisfaction, and continuous improvement.
  • Lead major incident management, including RCAs and corrective actions.
  • Identify and mitigate operational, electrical, mechanical, and facility risks.
  • Support operational readiness, capacity planning, commissioning, lifecycle management, and long-term strategy for critical assets.
  • Plan and manage budgets, forecasting, and resource allocation.
  • Collaborate cross-functionally on strategic initiatives, safety programs, risk management, and business objectives.
  • Foster culture of safety, quality, accountability, collaboration, and customer focus.
  • Remove barriers, resolve issues, and implement improvements to reliability and continuity.
  • Communicate risks, dependencies, costs, and mitigations to stakeholders for informed decisions.
  • Ensure teams can respond to and recover from incidents affecting mission-critical infrastructure.

Qualifications

  • Bachelor's Degree or equivalent AND experience of mission-critical service management (e.g., IT services, manufacturing, warehouse, retail, military, or physical IT operations).
  • Experience in critical environment infrastructures (mechanical, electrical, controls systems).
  • Proven experience leading and influencing a diverse organization across multiple disciplines.
  • Fluency in reading, writing, and speaking French and English.

Skills

Required:People leadershipOperational excellenceTechnical leadership in CE infrastructure

Benefits

  • Find additional benefits and pay information here: https://careers.microsoft.com/v2/global/en/corporate-pay/france-corporate-pay.html
Last updated Aug 20, 2026. Interested? Apply on the company site.

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