← All roles

Data Center Technician

Microsoft· Data Center Technicians
Apply on company site
Sydney, AustraliaFull-timePosted 2mo ago

About the role

Microsoft Data Center Technician (DCT) responsible for staging, setting up, diagnosing, troubleshooting, and decommissioning hardware in a Microsoft data center. On-site role based in Sydney, focusing on safety, standard operating procedures, and collaboration with peers and leads.

Responsibilities

  • Perform diagnostics and troubleshooting following standard procedures, quickly identify the cause(s) of issues, and replace faulty components with minimal customer and business disruption.
  • Perform post-execution quality checks and verify that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
  • Decommission hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance.
  • Follow procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.
  • Assist and provide guidance to other technicians to complete challenging or complex tasks.
  • Complete required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training.
  • Contribute to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
  • Take pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities.

Qualifications

  • High School Diploma, GED, TAFE or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) industry work experience supporting IT equipment or related technology.
  • Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays

Skills

Required:Hardware diagnostics and troubleshootingGrounding, staging, labeling, and cablingDecommissioning hardwareIncident communication and escalation
Nice to have:Training and mentoring

Benefits

  • Benefits/perks may vary depending on the nature of your employment with Microsoft and the country where you work.
Last updated Aug 20, 2026. Interested? Apply on the company site.

About Microsoft

Cloud ComputingConsumer ElectronicsSoftwareTechnologyliquid-ai-recruiting-target
Company profileWebsite

More open roles at Microsoft