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Business Systems Analyst, GTM Systems

LangChain· Revenue Operations
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San Francisco, CA$180k - $200kFull-timePosted 2mo ago

About the role

Role owning requirements, prioritization, and quality for Salesforce-centered GTM systems within LangChain’s Revenue Operations. Focus on turning ambiguous revenue needs into scalable process and system changes without writing production code, collaborating across Sales, Marketing, Partnerships, Support, and Finance.

Responsibilities

  • Own the Salesforce sales process from lead to close — routing, qualification, territory assignment, and stage progression — driving each initiative from discovery through UAT, change management, and adoption.
  • Be the person stakeholders come to before they file a request, especially when the system was never designed for what the business now needs.
  • Own the intake and prioritization model for hundreds of quarterly GTM systems requests, ensuring the team works on the highest-leverage business problems rather than the loudest tickets.
  • Run discovery and turn ambiguous asks into BRDs, process flows, data models, and acceptance criteria — with a clear problem statement and ROI justification, precise enough to execute without a second conversation.
  • Hold the quality gate: you write the specification, engineers and coding agents write the code, and nothing reaches production without your sign-off.
  • Run vendor evaluations when the right answer is buy, integrate, or replace rather than build.
  • Trace anomalies in revenue fields — Net ARR, initial pipeline, lead source — back to the automation, trigger, or integration that wrote them.
  • Own the reconciliation seam between Salesforce, usage-based billing, and cloud-marketplace transactions.
  • Identify which design decisions are load-bearing and which are cosmetic, and catch the downstream failure modes before they reach production.

Qualifications

  • 6–8 years in business systems, sales systems, revenue systems, or GTM systems with Salesforce as the primary platform
  • Proven partnership with Sales Ops on territory/account coverage, lead qualification and routing, stage gates, and pipeline/forecast hygiene
  • Experience across quote-to-cash, CPQ, territory and lead routing, forecasting, or adjacent revenue processes
  • Ability to read a data model, a Flow, and enough Apex to design against existing systems (not required to write production code)
  • Program ownership: single accountable owner of multi-function programs spanning four or more functions
  • Experience delivering releases in core systems where others' changes could impact your release
  • Ability to re-scope programs mid-flight due to changing business needs
  • Strong written communication: tailoring content for executives and engineers alike
  • Judgment in architecture to distinguish load-bearing vs cosmetic design choices

Skills

Required:Salesforce proficiencyBRD and specification writingData model literacy
Nice to have:Apex reading abilityVendor evaluation

Benefits

  • medical, dental, and vision coverage
  • flexible vacation
  • a 401(k) plan
  • meals on in-office days in the US
  • and more
Last updated Oct 22, 2026. Interested? Apply on the company site.

About LangChain

Engineer reliable agents

LangChain provides the engineering platform and open source frameworks developers use to build, test, and deploy reliable AI agents.

AI agentsagent engineeringbrex-fastest-growing-2025liquid-ai-recruiting-targetopen source frameworksplatform
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