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Senior Technical Account Manager

1Password· GTM
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Remote$124k - $180k + equityFull-timePosted 2mo ago

About the role

Senior Technical Account Manager focused on post-sale technical relationships, onboarding, adoption, and renewal, with emphasis on identity, access, device trust, and SaaS security for 1Password customers.

Responsibilities

  • Own post-sale technical relationships, guiding customers from onboarding through adoption and renewal.

Qualifications

  • At least four years of experience in a customer-facing technical role, such as Technical Account Manager, Solutions Engineer, or Implementation Consultant, within a SaaS or security-focused B2B environment.
  • Experience leading technical onboarding and implementation conversations with both technical and business stakeholders.
  • Strong communication, storytelling, and demonstration skills, with the ability to explain complex technical concepts clearly.
  • Experience using proactive technical engagement to support customer adoption, expansion, or renewal.
  • Working knowledge of modern security frameworks and identity protocols (SSO, SCIM, SAML, OAuth) and compliance standards (SOC 2, ISO 27001, GDPR).
  • Ability to work independently in a remote-first environment and collaborate effectively across teams.
  • Experience troubleshooting technical issues, managing dependencies, and maintaining customer confidence when the immediate answer is not known.

Skills

Required:Technical account managementOnboarding and implementationSecurity frameworks and identity protocolsCommunication and storytelling

Benefits

  • Health benefits
  • Dental benefits
  • 401k and other benefits (USA)
  • Generous paid time off
  • Equity grant
  • Incentive programs
Last updated Oct 15, 2026. Interested? Apply on the company site.
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About 1Password

Password Manager & Extended Access Management | 1Password

More than a password manager and leader in Extended Access Management. Secure all sign-ins to every application from any device with 1Password.

Password ManagementExtended Access ManagementEnterprise SecurityCybersecuritySaaS ManagementPassword Generator
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