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Project Manager

Sona· Customer
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London£70k - £80kFull-timePosted 2mo ago

About the role

Project Manager responsible for end-to-end enterprise implementations of Sona’s AI-native workforce management platform, coordinating across Solutions Architects, internal teams and customer stakeholders to deliver on time, within scope and budget across sectors including hospitality, retail and social care.

Responsibilities

  • Lead and deliver projects on time, within scope and budget, maintaining the highest quality standards.
  • Manage project risks, dependencies and scope, communicating mitigations and changes clearly to all stakeholders.
  • Act as the primary customer advocate, building strong relationships and managing expectations throughout delivery.
  • Coordinate internal teams, vendors and customers to ensure successful outcomes and efficient resource deployment.
  • Produce clear, consistent documentation and status reports, escalating risks where required.
  • Support our Land and Expand approach by driving strong customer partnerships and early value realisation.
  • Continuously improve project processes and tools to enhance delivery speed, quality and customer satisfaction.

Qualifications

  • Proven success delivering enterprise software implementation projects on time, within budget and scope.
  • Excellent communication and stakeholder management skills, including working with C-level executives.
  • Strong leadership and collaboration skills, able to influence without direct authority.
  • Strategic thinker with strong risk management, planning and prioritisation capabilities.
  • Calm, organised and results-driven under pressure, with excellent time management.
  • Confident in presenting, reporting and managing multiple complex projects simultaneously.
  • Comfortable using AI in your own workflow, notes, actions, tracking, and able to explain where you'd trust it and where you wouldn't.

Skills

Required:Enterprise software implementationStakeholder managementLeadership and collaborationRisk management and planningPresentation and reportingAI workflow comfort

Benefits

  • Salary: £70,000 - £80,000 per annum
  • Share options
  • 35 days annual leave (25 days standard plus 10 flexible public holiday days)
  • Extra day of leave for every year of service
  • Pension contributions matched up to 5%
  • Comprehensive health insurance
  • Enhanced parental leave & pay
  • Salary sacrifice childcare scheme (Workplace Nursery)
  • Annual all expenses paid team retreats
  • The latest Macbook and equipment budget for your home office
  • Professional development budget
  • Unlimited free books
Last updated Oct 22, 2026. Interested? Apply on the company site.

About Sona

Accelerate growth and empower your teams with next-gen workforce management

Accelerate growth and empower your teams with next-gen workforce management.

Workforce ManagementSchedulingHRPayrollEngagementAI
Company profileWebsite

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