← All roles

Solutions Engineer

Sona· GTM
Apply on company site
New York$170k - $200k + equity + bonusFull-timePosted 1mo ago

About the role

US-based Solutions Consultant to join the commercial team and support Sona's expansion into the American market. Founding role focused on shaping US sales, creating demo flows/assets, and partnering with Account Executives to turn workforce challenges into confident buying decisions for Hospitality and Retail sectors.

Responsibilities

  • Own the technical and solution-led side of the US sales process, from discovery through to proof-of-concept engagements and RFP responses.
  • Partner with Account Executives to tailor and lead product demonstrations that connect Sona's capabilities to customer pain points and business outcomes.
  • Build deep expertise in the Sona platform and become a trusted advisor to US prospects and customers across Hospitality and Retail.
  • Develop and refine US-specific technical sales assets, including demo environments, competitive positioning, and sector-specific playbooks.
  • Collaborate with Product, Engineering, and Implementation to relay US market feedback and ensure seamless handovers post-sale.
  • Contribute to building Sona's US go-to-market capability - shaping processes, sharing insights, and raising the bar for how we sell.

Qualifications

  • Experience as a Solutions Consultant, Sales Engineer, or in a technical pre-sales role - we're also open to implementation backgrounds with strong commercial exposure.
  • A background in scheduling, workforce management, HR tech, payroll, or adjacent products. For this founding role, knowing the space matters - you'll need to be credible in WFM conversations from day one.
  • You've worked in a startup or scaleup environment with a complex, modern product that changes frequently. You learn fast and thrive on ambiguity.
  • Strong discovery and storytelling skills - you lead with problems and outcomes, not features, and you can adapt your narrative to different personas and sectors.
  • You're self-starting and proactive, and capable of building process where none exists, seeking out what you need, and operating independently across timezones.
  • Bonus: experience with AI-powered products, or a genuine interest in applied AI.
  • Bonus: you've been in an early-stage solutions role and know what it takes to build the function, not just run it.

Skills

Required:Solutions engineering / pre-salesDiscovery and storytellingScheduling / workforce management knowledge

Benefits

  • Salary: $170,000 - $200,000 + 25% target bonus
  • Hybrid: NYC, minimum 2 days a week. Travel to London and to customers across North America expected
  • Share options
  • 20 days PTO + sick days
  • 401k contributions, employer match up to 2%
  • Comprehensive health cover via Aetna
  • Enhanced parental leave & pay
  • Annual all expenses paid team retreats
  • The latest MacBook and equipment budget for your home office
  • Professional development budget
  • Unlimited free books
Last updated Oct 1, 2026. Interested? Apply on the company site.

About Sona

Accelerate growth and empower your teams with next-gen workforce management

Accelerate growth and empower your teams with next-gen workforce management.

Workforce ManagementSchedulingHRPayrollEngagementAI
Company profileWebsite

More open roles at Sona