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Solutions Engineer

Sona· GTM
Apply on company site
San Francisco$170k - $200k + bonusFull-timePosted 4d ago

About the role

US-based solutions consultant to support Sona's expansion into the American market; founding role shaping US go-to-market, demo flows, and assets; partner with US sales and cross-functional teams to turn workforce challenges into buying decisions.

Responsibilities

  • Own the technical and solution-led side of the US sales process, from discovery through to proof-of-concept engagements and RFP responses.
  • Partner with Account Executives to tailor and lead product demonstrations that connect Sona's capabilities to customer pain points and business outcomes.
  • Build deep expertise in the Sona platform and become a trusted advisor to US prospects and customers across Hospitality and Retail.
  • Develop and refine US-specific technical sales assets, including demo environments, competitive positioning, and sector-specific playbooks.
  • Collaborate with Product, Engineering, and Implementation to relay US market feedback and ensure seamless handovers post-sale.
  • Contribute to building Sona's US go-to-market capability - shaping processes, sharing insights, and raising the bar for how we sell.

Qualifications

  • Experience as a Solutions Consultant, Sales Engineer, or in a technical pre-sales role - open to implementation backgrounds with strong commercial exposure.
  • Background in scheduling, workforce management, HR tech, payroll, or adjacent products; credibility in WFM conversations from day one.
  • Experience in a startup or scaleup with a complex, modern product that changes frequently; fast learner and thrives on ambiguity.
  • Strong discovery and storytelling skills; ability to lead with problems and outcomes and adapt narrative to different personas and sectors.
  • Self-starting, proactive, able to build process where none exists and operate independently across timezones.
  • Bonus: experience with AI-powered products or interest in applied AI.
  • Bonus: prior early-stage solutions role experience and understanding of building the function.

Skills

Required:Solutions engineering / pre-salesDiscovery and storytellingProduct demonstrationsIndustry knowledge (Hospitality, Retail)

Benefits

  • Salary: $170,000 - $200,000 + 25% target bonus
  • Hybrid: San Francisco, minimum 2 days a week. Travel to London and to customers across North America expected
  • Share options
  • 20 days PTO + sick days
  • 401k contributions, employer match up to 2%
  • Comprehensive health cover via Aetna
  • Enhanced parental leave & pay
  • Annual all expenses paid team retreats
  • The latest MacBook and equipment budget for your home office
  • Professional development budget
  • Unlimited free books
Last updated Oct 22, 2026. Interested? Apply on the company site.

About Sona

Accelerate growth and empower your teams with next-gen workforce management

Accelerate growth and empower your teams with next-gen workforce management.

Workforce ManagementSchedulingHRPayrollEngagementAI
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