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Training Manager, AI Experiences

Microsoft· Business Management
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Mountain View, CA, Redmond, WA$97.6k - $188.4k_full-timePosted 1mo ago

About the role

Microsoft AI Experiences (AIX) builds the end-user AI experience at Microsoft. The Training Manager will own learning and enablement for AIX end-to-end, developing a deliberate learning function, conducting needs analysis, and measuring behavior change rather than course completion.

Responsibilities

  • Own the AIX learning strategy and curriculum
  • Prepare managers for their people responsibilities
  • Train DRIs and planning practitioners
  • Build AI fluency across the organization
  • Own required corporate training compliance for AIX
  • Spearhead the Aspire program for university hires
  • Scale delivery and measure what matters

Qualifications

  • Bachelor’s degree in Business, Education, Communications, Human Resources, Organizational Development, or related field AND 4+ years of experience in learning and development, technical or professional training, enablement, or program management with a substantial training component OR equivalent experience
  • Bachelor’s degree AND 10+ years of experience in learning and development, enablement, or training program management OR equivalent experience
  • Demonstrated experience building curriculum from needs analysis through design, delivery, and measurement for a large, distributed audience
  • Experience delivering training in a technical or engineering environment, including working with subject matter experts to turn their knowledge into repeatable material
  • Excellent written and verbal communication, including the ability to explain complex processes and tools clearly to audiences with widely varying starting knowledge
  • Experience establishing a learning function where none formally existed, including defining scope, standards, and measurement
  • Formal grounding in instructional design and adult learning (ADDIE, 70-20-10, or Kirkpatrick) and a track record of measuring training beyond completion rates
  • Experience building manager enablement around performance, compensation, or talent cycles in partnership with HR
  • Experience driving adoption and enablement for an internal platform or system of record, in partnership with the product team behind it
  • Experience building AI fluency programs or communities of practice, with a commitment to responsible AI use
  • Experience owning compliance training completion for a large organization, including reporting, escalation, and audit readiness
  • Familiarity with Viva Learning or similar platforms, and experience supporting early-career or university hire programs
  • Ability to influence senior leaders without direct authority in a large, matrixed environment, with a bias for action

Skills

Required:Learning strategyNeeds analysisCurriculum designManager enablement

Benefits

  • Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Last updated Sep 24, 2026. Interested? Apply on the company site.

About Microsoft

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