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Cloud Solution Architect

Microsoft· Cloud Solution Architecture
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SingaporeFull-timePosted 1mo ago

About the role

Hands-on Cloud Solution Architect (CSA) within the Cloud & AI Platforms Global Customer Success team focused on accelerating Azure projects via the Cloud Accelerate Factory, engaging with customers globally and delivering zero-cost deployment assistance, with emphasis on ASEAN region and potential remote support for other regions.

Responsibilities

  • Lead Customer Transformation & Business Growth: Drive complex customer engagements by delivering strategically aligned solutions, accelerating adoption, optimizing architectures for security, resilience, AI, cost, and performance, and identifying opportunities to expand Microsoft services, consumption, and business value.
  • Act as a Trusted Executive Advisor: Build relationships with technical and business decision-makers up to the C-suite, translate customer challenges into business-focused solutions, influence adoption strategies, and serve as the voice of the customer to help shape Microsoft products and priorities.
  • Drive Partner & Ecosystem Success: Lead collaboration with partners and sales teams to uncover strategic opportunities, support complex pre-sales engagements, develop scalable partner offerings, and influence partner investments and adoption of Microsoft technologies.
  • Provide Organizational & Technical Leadership: Mentor and develop others, lead virtual teams, contribute to frameworks and intellectual property, influence product and process improvements, share industry expertise, and drive innovation that scales customer success across Microsoft and the broader technology community.
  • End-to-end ownership of Factory engagements to help customers jumpstart their Azure projects with no-cost deployment assistance.
  • Provide Factory delivery oversight including hands-on delivery based on business requirements.
  • Deliver proactive technical program management for Factory engagements by overseeing project execution and mitigating delivery risks.
  • Deliver Customer success on the Microsoft Cloud & AI Platforms with focus on driving velocity and enabling timely execution of high-value Factory delivery projects for customers based in the ASEAN area.
  • Accountable for working with internal Microsoft stakeholders in the ASEAN Specialist Team Unit (STU) and Customer Success Unit (CSU) to deliver customer outcomes through Factory delivery projects.
  • Orchestrate effective execution of Partner + Factory delivery to scale reach and impact across all customer segments.
  • Drive the acceleration and removal of delivery blockers for Factory projects within ASEAN; role may remotely support other regions as needed.
  • Strong knowledge of AKS, Kubernetes, containers, Azure PaaS; hands-on troubleshooting including container networking, security, and observability.
  • Experience with GHCP; app migration projects and related issues.
  • Java and .NET expertise; knowledge of major language/framework releases; experience modernizing and migrating Java/.NET apps.
  • Ability to review code and assess architecture; deep hands-on delivery expertise with Foundry models and AI workloads on Microsoft Foundry.
  • Understanding of secure networking within AI application landing zones; proper Azure network configuration to control access to Foundry and AI services.
  • Experience implementing AI workloads (generative and non-generative) with enterprise-grade security and scalability; hands-on implementation of AI workload landing zones.
  • Acumen to extract architectural patterns and feedback for IP, offerings, and process improvements.

Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 7+ years experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, or consulting OR equivalent experience
  • Bachelor’s degree in computer science, Information Technology, Engineering, Technology Management.
  • Passion for technology and customer obsession.
  • Strong technical program management, stakeholder and relationship management across senior leaders, partners, and customers.
  • Enthusiasm towards leading technologies and motivation to learn and grow.

Skills

Required:AzureAKS KubernetesContainer networkingFoundryJava/.NET
Last updated Aug 27, 2026. Interested? Apply on the company site.

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