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Engagement Manager (Expert Data Labs)

Office Hours· Expert Data Services
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Hybrid (San Francisco, NYC)$130k - $180kFull-timePosted 1mo ago

About the role

Engagement Manager responsible for delivering high-impact AI data generation and model improvement projects in healthcare and clinical domains, owning end-to-end execution, coordinating distributed teams, and growing commercial impact across seniority levels.

Responsibilities

  • Own a book of business, with accountability for revenue, margin, retention, and expansion.
  • Lead end-to-end creation and delivery of advanced AI model training datasets.
  • Coordinate distributed teams of clinical and life sciences experts.
  • Maintain high quality standards through strong guidelines and QA processes.
  • Improve operational systems to increase speed, quality, and consistency.
  • For senior candidates: Own deal scoping, pricing, and expansions planning.
  • For senior candidates: Own day-to-day customer relationships with foundation model companies, leading life sciences organizations, and research labs and act as a trusted partner.

Qualifications

  • 2–6 years owning outcomes in human data operations, consulting, strategy, or other fast-paced operationally heavy roles.
  • Strong executor who enjoys owning complex projects end-to-end.
  • Comfortable working with demanding, technical customers.
  • Detail-oriented and quality-focused, especially in regulated environments.
  • Clear, structured communicator across technical and non-technical audiences.
  • Able to operate independently with accountability and urgency.
  • Commercial acumen and leadership to grow with experience; senior candidates should already demonstrate these skills.

Skills

Required:Book of business managementProject leadershipClient relationship management

Benefits

  • Competitive salary and equity
  • Medical, dental, and vision coverage
  • 401(k)
  • Monthly wellness and fitness stipend
  • Paid time off policy, along with company holidays
  • Annual company off-sites (Tahoe, Mendocino, Mexico City, San Diego, Park City)
  • Flexible remote work policy
  • Paid parental leave (12 weeks of fully paid bonding leave, and birthing parents get 8–10 additional weeks of paid recovery leave)
Last updated Oct 23, 2026. Interested? Apply on the company site.
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About Office Hours

Office Hours: Get paid for your expertise

Office Hours connects your expertise to paid opportunities—calls, surveys, and expert data work. We handle scheduling, compliance, and payments.

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