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Senior Recruiter - GTM - USA (Remote)

Customer.io· People
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Remote$142k - $170k + equityfull-timePosted 1mo ago

About the role

Senior GTM Recruiter responsible for full-cycle recruitment with a strong emphasis on sourcing for GTM roles (Sales, Customer Experience, Marketing, Business Operations). Focus on targeted, high-quality engagement of passive candidates, deep collaboration with GTM hiring managers, and use of AI tools to optimize sourcing.

Responsibilities

  • Source and personally engage passive GTM candidates directly, including candidates who are not actively job searching and would not otherwise apply
  • Build and run targeted search strategies for a number of open, hard-to-fill GTM roles (Sales, Customer Experience, Marketing, Business Operations) rather than a high-volume requisition load
  • Own full-cycle recruiting for roles end to end, from candidate list and outreach through offer and close
  • Partner with GTM hiring managers to define candidate profiles, calibrate expectations against the current market, and adjust search strategy in real time
  • Deliver a high-touch, high-quality candidate experience from first outreach through offer
  • Bring market insight on GTM talent availability and compensation to hiring conversations
  • Use AI tools to sharpen search strategy and speed up sourcing research, so more of your time goes to actual conversations

Qualifications

  • 5+ years of full-cycle recruiting experience, with 3+ years specifically in GTM roles (Sales, Customer Experience, Marketing, or RevOps)
  • A track record of personally sourcing and closing majority of your hires through outbound outreach (not inbound applicants) over the last 12 months, including passive candidates who weren't actively job searching
  • Experience owning 10+ concurrent GTM searches at a time, rather than a high-volume req load — with an average time-to-fill you can speak to
  • Direct sourcing and recruiting experience across at least 2 of these 4 functions: Sales, Customer Experience, Marketing, Business Operations
  • Deep GTM business acumen — ability to speak concretely about what makes someone great in a specific GTM function
  • Regular, self-directed use of AI tools in sourcing or search strategy with concrete examples
  • Comfortable operating without a team — individual contributor role with no direct reports

Skills

Required:Full-cycle recruitingSourcingOutbound recruitmentStakeholder management

Benefits

  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • 16 weeks paid parental leave
  • unlimited PTO
  • stipends for remote work and wellness
  • professional development budget
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Customer.io

Customer.io Platform: Automation, Data, Content Creation

The customer engagement platform for personalized customer journeys across all channels, fueled by first-party data.

AutomationContent CreationCustomer JourneysCustomer engagementDataFirst-party dataPlatformbrex-fastest-growing-2025
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