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Pre-sales Engineer (US Based - Remote)

Duvo· Go to Market
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RemoteFull-timePosted 1mo ago

About the role

Senior pre-sales engineer focusing on enterprise operations within retail and consumer goods. Owns the technical story in deals, runs workshops, designs pilots, and collaborates with Account Executives and Forward Deployed Engineering to move opportunities from interest to signed contracts.

Responsibilities

  • Run discovery and process mapping with customer teams — systems, handoffs, exceptions, approvals — and turn it into a pilot scope with a clear Definition of Done.
  • Connect the proposed solution to measurable business outcomes: margin, availability, working capital, revenue, or cycle time.
  • Build and demo pilots against the customer's own workflow, data shape, approval rules, and write-back targets. No generic decks.
  • Own the technical evaluation: security review, integration sizing, RFPs, architecture questions, and IT objections. Bring in Product or Engineering only when you genuinely need them.
  • Guide customers through early platform testing — kickoffs, first workflow captures, and resolving issues before they stall the evaluation.
  • Push back on scope, timelines, or success metrics that won't work — good judgment beats saying yes.
  • Stay in the deal through pilot delivery, then hand it over cleanly to Forward Deployed Engineering so what was sold is what gets built.
  • Build reusable demo assets, runbooks, and discovery patterns that make the whole team faster.

Qualifications

  • 5+ years in pre-sales, solutions engineering, applied AI, enterprise automation, or forward-deployed work, selling or delivering into enterprise operations, IT, or finance buyers.
  • Retail or consumer goods experience is a plus.
  • Hands-on with modern AI systems — LLMs, agentic workflows, tool use, evaluation, and their practical limits — not just concepts.
  • Strong process discovery and systems thinking.
  • Comfortable with APIs, JSON, webhooks, SQL, and light Python or JavaScript.
  • Strong commercial judgment — you qualify use cases, size value, spot buying signals, and know when to escalate.
  • Excellent communication — ability to explain complex systems to operators, architects, and executives.
  • Track record of discovery-led demos rather than long product monologues.
  • Fluent English. Willingness to travel to customer sites.

Skills

Required:Discovery and process mappingTechnical storytelling in pre-salesPilot design and executionSecurity, integration sizing, RFPsAPI, data formats (JSON), webhooks, SQLCommunication

Benefits

  • Competitive salary and equity. We share the range on the first call.
  • Seed-stage company backed by Index Ventures ($15M seed).
  • You’re the first pre-sales hire in your region. The function is yours to build.
  • Remote across Europe / the US, with travel to customer sites in your region and a team offsite once a quarter.
Last updated Sep 30, 2026. Interested? Apply on the company site.
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