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Canada- Jr Software Engineer (SRE)

PointClickCare· PointClickCare – SaaS Ops
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Hybrid (Canada (Remote or Mississauga))CA$70k - CA$80kFull-timePosted 1mo ago

About the role

Junior Site Reliability Engineer role focused on learning and contributing to production systems, reliability, observability, automation, and AI-powered operational tooling in a remote/Hybrid Canada setting.

Responsibilities

  • Production Engineering - Support the operation of critical services owned by the SRE team. - Assist in monitoring service health, availability, and performance. - Participate in incident response activities under mentorship. - Learn on-call practices and production operations. - Assist with deployment validation and operational readiness activities.
  • Reliability Engineering & Observability - Support implementation of monitoring, alerting, dashboards, and observability improvements. - Learn how logs, metrics, traces, and events are used to diagnose production environments. - Help identify monitoring gaps and areas for improved visibility. - Participate in post incident reviews and reliability improvement initiatives. - Develop foundational understanding of SLIs, SLOs, and Error Budgets.
  • Automation & AI Operations - Develop scripts and automation to eliminate repetitive operational work. - Contribute to internally developed AI powered operational tools. - Learn how AI can accelerate troubleshooting and root cause analysis. - Support development of AI assisted runbooks and operational workflows. - Help identify opportunities to reduce toil through software engineering and automation.
  • Engineering Enablement - Partner with development teams to better understand production systems. - Assist teams in adopting reliability and observability best practices. - Support operational readiness reviews. - Learn how reliability influences software design and architecture decisions.

Qualifications

  • 0-2 years of experience through employment, internship, or co-op programs.
  • Degree or diploma in Computer Science, Software Engineering, or equivalent experience.
  • Basic programming or scripting experience.
  • Strong problem solving skills.
  • Curiosity and desire to learn complex systems.
  • Effective communication and teamwork skills.

Skills

Required:Programming / ScriptingProblem SolvingCuriosity / Learner MindsetCommunication & teamwork
Nice to have:Azure (preferred)Kubernetes / containers (preferred)Observability platforms (preferred)AI / automation interest

Benefits

  • Canada base salary range for this position is $70,000 - $80,000 and fulltime benefits.
Last updated Oct 21, 2026. Interested? Apply on the company site.

About PointClickCare

Healthcare Software for Smarter Care Delivery | PointClickCare

Transform care coordination and outcomes with AI-powered healthcare software that improves collaboration, reimbursement, and transitions of care.

healthcare softwareEHRcare coordinationhealthcare solutionssenior livingskilled nursinghospitals & health systemscare outcomes
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