Global Payroll Operations Supervisor (APAC)
Hybrid (Philippines), Hybrid (Malaysia), Hybrid (Indonesia)Full-timePosted 1mo ago
About the role
Strategic leader responsible for scaling and leading the APAC payroll operations team, owning all operational payroll work across APAC, ensuring timely, compliant payroll, and collaborating with internal and external partners while contributing to the development of Rippling’s natively built payroll software.
Responsibilities
- Motivate and lead a team of payroll operations specialists to execute on time payroll and deliver services aligned with business and customer expectations
- Hire and train new team members to support market expansion and scaling operations
- Drive team performance to meet KPIs
- Monitor and report on the team’s progress to ensure requirements, KPIs and deadlines are met
- Facilitate training and development initiatives to build a skilled and high-performing team
- Develop best-in-class processes to scale day-to-day operations with repeatable, easy-to-learn, expandable workflows
- Support team in driving issue resolutions by communicating with government agencies, partners and customers
- Drive automated solutions to improve efficiency and process outcomes
- Collaborate with Global Payroll Engineering and Product teams to ensure natively built payroll software supports key payroll and tax compliance, address product bugs, and prioritise internal tooling requirements
Qualifications
- Minimum of 7+ years in a global payroll processing role
- Minimum of 2+ years managing payroll operations personnel
- Minimum of 4+ years in a client facing role
- Previous experience managing a large team
- Strong overall APAC payroll experience (Philippines, China, Japan, South Korea, Malaysia, Pakistan, Indonesia, etc)
- Strong understanding of end-to-end payroll procedures and regulations (including taxes & Social Security registration & filings)
- Experience with in-house payroll processing and via partner payroll providers
- Excellent planning and organizational skills
- Strong proficiency with Google Suite or Microsoft Office (Docs/Sheets/Excel); familiarity with Salesforce queues, JIRA, and Confluence a plus
- Working experience with payroll-related systems and software
- Strong English fluency and communication skills
Skills
Required:Team leadership and people managementPayroll regulatory knowledge APACProject and process management
Benefits
- Not specified in the description
Last updated Sep 2, 2026. Interested? Apply on the company site.
About Rippling
#1 Workforce Management System | HR, IT, Finance
Rippling eliminates the friction from running a business, combining HR, IT, and Finance apps on a unified data platform.
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