← All roles

Adoption Strategist - APAC

ElevenLabs· Revenue
Apply on company site
Remote$0Full-timePosted 1mo ago

About the role

Brand-new Adoption Strategist role focused on designing and running scalable adoption, enablement, and product-expertise programs to activate core use cases and expand adoption for corporate and mid-market customers across ElevenLabs platform ( ElevenAgents and ElevenCreative ).

Responsibilities

  • Drive strong adoption by building and delivering scalable enablement and activation programs that educate customers on best practices, and get them to time-to-value quickly on their core use case
  • Develop deep product expertise across the entire ElevenLabs platform, with a focus on ElevenAgents and ElevenCreative
  • Proactively audit customer agents prompts, configurations, and feature setup to identify gaps, and share recommendations as a value-add service that drives deeper adoption
  • Track and drive key leading and lagging adoption metrics, partnering with Revenue Operations to iterate on our reporting capabilities, and use those trends to develop data-driven adoption strategies and playbooks across the customer base in region
  • Partner with Account Management and CX to deliver targeted adoption and enablement campaigns, including regional live workshops and webinars, based on opportunities or new product releases
  • Engage with external implementation partner and internal teams to help unify adoption strategy across the customer journey (e.g., Solutions Engineering, GTM, Customer Experience, Product Marketing and Engineering)
  • Partner with leadership on high-impact initiatives that support the local GTM team and global results

Qualifications

  • 6+ years in adoption, customer/partner enablement, digital CS programs, enterprise growth or similar role- at an AI-native or highly technical company with a large, low-touch book
  • Experience with voice AI, TTS, conversational AI, or developer-facing products
  • A track record of building adoption focused programs from the ground up: onboarding tracks, scaled adoption playbooks, self-serve content, and more
  • You think in systems but are creative: you're always asking "how do we scale or automate this," and building automations and workflows with AI tools is ingrained in how you work
  • Extremely analytical: you identify trends easily and use them to close gaps, surface opportunities or standardize best practices. You also identify data points that aren't yet tracked but would uncover new insights and change strategy
  • Comfortable driving cross-functional outcomes without direct authority, working effectively with Account Management, FDE, RevOps, and GTM to move adoption forward
  • Experience managing a high-volume book of business at scale, mid-market or commercial segment
  • Language Requirements - Must be fluent in English and Mandarin

Skills

Required:Adoption program designProduct expertise across ElevenLabs platformData-driven decision making

Benefits

  • Innovative culture
  • Growth paths
  • Learning & development: annual discretionary stipend
  • Social travel: annual discretionary stipend
  • Annual company offsite
  • Co-working: monthly stipend
Last updated Oct 8, 2026. Interested? Apply on the company site.
ElevenLabs logo

About ElevenLabs

Free AI Voice Generator & Voice Agents Platform | ElevenLabs

Create lifelike speech with our AI voice generator and voice agents platform. Access 5,000+ voices in 70+ languages with secure APIs and SDKs.

AI Voice AgentsAPIAPI ReferenceAboutAffiliatesAgents PlatformAudio NativeBlog
Company profileWebsite

More open roles at ElevenLabs