Principal Supply Chain Partner Manager
About the role
Senior individual contributor role at the intersection of strategy, enterprise partnership, and cross-functional leadership. Owns Instacart's most complex and highest-impact supply chain relationships, shaping partner engagement, playbooks, product direction, and executive-level strategy.
Responsibilities
- Own the strategic relationship for Instacart's largest and most complex supply chain partners, including distributors, acting as their primary executive point of contact.
- Define and drive long-term partnership strategies that align partner goals with Instacart's commercial and product priorities, unlocking growth at scale.
- Lead and influence cross-functional initiatives across Product, Finance, Marketing, Legal, Operations, and Partnerships—setting direction, resolving ambiguity, and holding teams accountable to outcomes without formal authority.
- Shape the strategic framework for distributor and supply chain partnerships, developing scalable playbooks, partnership models, and go-to-market strategies.
- Identify and develop net-new business opportunities including new partner segments, product integrations, and commercial structures.
- Serve as internal SME on supply chain dynamics, competitive landscape, and partner needs to inform executive and product strategy.
- Analyze complex datasets to surface insights driving partner growth and team-wide strategic decisions.
- Represent Instacart in high-stakes external settings including executive negotiations, industry forums, and partner QBRs at the C-suite level.
- Mentor and informal coaching for other partner managers to elevate team capability and strategic thinking.
Qualifications
- 10+ years of experience in strategic account management, management consulting, business development, or related field with a track record of owning complex, senior-level partnerships.
- Demonstrated ability to develop and execute strategies that drive measurable, company-level impact.
- Experience influencing executive stakeholders—internal and external—without formal authority.
- Exceptional analytical skills with the ability to synthesize ambiguous data into clear strategic recommendations.
- Outstanding communication and executive presence, including ability to lead C-suite conversations and represent the company externally.
- Proven ability to lead large, complex cross-functional initiatives from initiation through to results.
Skills
Benefits
- Flex First remote work policy
- New hire equity grant and annual refresh grants
- Highly market-competitive compensation and benefits in each location where employees work

About Instacart
Marketplace for grocery delivery and pickup
Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Instacart’s same-day delivery and pickup services bring fresh groceries and everyday essentials to busy people and families across the U.S. and Canada in as fast as an hour. Since its founding in 2012, Instacart has become an essential service for millions of families, while also serving as an immediate, flexible earnings opportunity for hundreds of thousands of shoppers across North America. The company partners with more than 350 retailers and delivers from more than 25,000 stores across more than 5,500 cities in North America. Today, Instacart is accessible to more than 85% of households in the U.S. and more than 70% of households in Canada.
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